Bus

SF Muni switching to 'Clipper' card

Posted on July 30, 2010

The San Francisco Municipal Transportation Agency (SFMTA), which operates the Municipal Railway (Muni), will eliminate most paper monthly Muni passes and the Regional Transit Connection (RTC) stickers from its system to transition all passes, except the Lifeline pass, and stickers to the reusable Clipper card by next spring.

The first pass to switch will be the Muni "A" Fast Pass, which allows customers to access Bay Area Rapid Transit in San Francisco as well as Muni. Customers who use this pass must switch to a Clipper card by the end of October, before they purchase their November pass.

Muni customers who qualify for the monthly discount pass due to disability use a monthly sticker on their RTC Discount ID Card. Those customers will receive Clipper-compatible cards automatically when they apply for or renew their card.

In addition to an "A" Fast Pass announcement, the SFMTA will begin deploying customer service ambassadors next month along with the Clipper (or TransLink) street teams that have been providing information and customer service since the end of 2009 in Muni Metro stations.

Since December, the Muni Clipper street teams have distributed more than 57,000 adult passes and more than 7,000 to seniors and youth. Special outreach to senior and youth has been made through presentations at more than 60 community events. Clipper advertising has been posted throughout the Muni system and on local airwaves; additional outreach will begin as the pass transitions take place.

The SFMTA has also undertaken an aggressive internal campaign to inform SFMTA employees, especially frontline Muni personnel, of the Clipper transition and how to assist customers. This campaign includes an orientation and multiple update videos as well as in-person training.

View comments or post a comment on this story. (0 Comments)

More News

New Flyer, King County Metro celebrate 10,000th Xcelsior bus

The artic is propelled by low-emission, hybrid technologies that reduce air pollution and help evolve KCM’s transit bus fleet with lower emission solutions.

Electric bus sales to surge even faster than EVs, new study says

Sales of electric cars racing to 28%, and those of electric buses to 84%, of their respective global markets by 2030.

Alexander Dennis wins award for excellence in international trade

Recipients were nominated and selected by the Department for International Trade, with the awards presented at a gala in Stirling, Scotland by Dr. Liam Fox, Secretary of State for International Trade and President of the Board of Trade.

San Francisco commits to all-electric bus fleet by 2035

Muni is developing “Green Zones” to test current hybrid vehicles and their ability to run only on battery power.

U. of Colo. to host New Flyer battery-electric bus demo

The event will occur on Friday, May 18 from 1 p.m. to 3 p.m. at the university’s Sustainability, Energy, and Environment Complex.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close