Service expansion, ridership growth fuel BC Transit success

Posted on January 3, 2011

[IMAGE]BC-Transit-bus-to-Whistler-2.jpg[/IMAGE]In 2010, additional service, infrastructure projects, increased public consultation and new fleet technology helped enhance service across the province and overall ridership growth at Victoria, British Columbia's BC Transit.

Through innovative planning and customer service initiatives, BC Transit delivered a five-fold increase in service, expanded its fleet to 300 buses, operated 24 hours a day and served over 1.5 million customers in the Sea to Sky region during the 2010 Olympic Winter Games.

During the Olympics, BC Transit's capabilities were showcased to thousands of spectators, athletes and visitors. More than 250 drivers from across Canada joined the BC Transit team to become ambassadors for the transit industry, according to the agency.

BC Transit's service, in partnership with TransLink, shared the Canadian Urban Transportation Authority award for "Exceptional Service in 2010."

While the Olympics were a major initiative, BC Transit's efforts in 2010 were also directed to enhancing and expanding service throughout the province.

In Kelowna, BC Transit's first BRT route was introduced to connect UBC Okanagan to downtown Kelowna every 15 minutes during peak periods. In the first three months, ridership increased by more than 10 percent and further expansion of the network is being planned.

While in Victoria, late-night service was introduced on Friday and Saturday nights. Three major routes continue to travel to and from downtown Victoria past 1:30 a.m.

As a way to attract more people to learn and provide more input on the future of their local transit system, BC Transit launched the 'Transit Future' public consultation campaign. The campaign includes a 40-foot bus outfitted as a mobile open house (designed for customers to walk through to learn more about local transit) and an interactive, online game. Over 5,000 residents have been through the bus in the Capital Region and the Central Okanagan. The Road Tour continues in 2011 to other BC Transit systems.

[IMAGE]BC-Transit-Future-Bus-Interior-6.jpg[/IMAGE]Exploring new fleet technology and expanding infrastructure also continued in 2010 as BC Transit began testing the 20-bus hydrogen fuel cell demonstration fleet in Whistler, the Vicinity, a 27-foot community service vehicle, and the announcement of three new operations and maintenance facilities.

Additionally, Whistler's new transit center opened its doors in January, while work is underway for larger and more efficient facilities in Vernon and Kamloops.

View comments or post a comment on this story. (0 Comments)

More News

Alexander Dennis' Enviro500 concept bus on display in Singapore

The full low-floor, three-door, two-staircase double-deck bus is being shown at the LTA-UITP Singapore International Transport Congress and Exhibition in Suntec City.

ETA adds Intelligent Transit System to Grand Valley

The new ITS provides Grand Valley with ETA's real-time arrival predictions, fare collection system integration, automatic on-board announcements, and the tools to track and chart system improvements over time.

Proterra names Honeywell, Tesla vet to COO post

Josh Ensign’s track record includes leading global operations for 42 factories in 15 countries and managing the supporting supply chains. 

Nova announces 2 major orders for San Antonio VIA, Houston Metro

The buses will be manufactured in Plattsburgh, state of New York, and the delivery of the vehicles has already begun in Houston.

Driverless bus service in France sets world record

The two electric vehicles, fitted with high-tech equipment including laser sensors, stereo vision and GPS, can ferry around 15 passengers at a top speed of 12 mph.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close