Service expansion, ridership growth fuel BC Transit success

Posted on January 3, 2011

[IMAGE]BC-Transit-bus-to-Whistler-2.jpg[/IMAGE]In 2010, additional service, infrastructure projects, increased public consultation and new fleet technology helped enhance service across the province and overall ridership growth at Victoria, British Columbia's BC Transit.

Through innovative planning and customer service initiatives, BC Transit delivered a five-fold increase in service, expanded its fleet to 300 buses, operated 24 hours a day and served over 1.5 million customers in the Sea to Sky region during the 2010 Olympic Winter Games.

During the Olympics, BC Transit's capabilities were showcased to thousands of spectators, athletes and visitors. More than 250 drivers from across Canada joined the BC Transit team to become ambassadors for the transit industry, according to the agency.

BC Transit's service, in partnership with TransLink, shared the Canadian Urban Transportation Authority award for "Exceptional Service in 2010."

While the Olympics were a major initiative, BC Transit's efforts in 2010 were also directed to enhancing and expanding service throughout the province.

In Kelowna, BC Transit's first BRT route was introduced to connect UBC Okanagan to downtown Kelowna every 15 minutes during peak periods. In the first three months, ridership increased by more than 10 percent and further expansion of the network is being planned.

While in Victoria, late-night service was introduced on Friday and Saturday nights. Three major routes continue to travel to and from downtown Victoria past 1:30 a.m.

As a way to attract more people to learn and provide more input on the future of their local transit system, BC Transit launched the 'Transit Future' public consultation campaign. The campaign includes a 40-foot bus outfitted as a mobile open house (designed for customers to walk through to learn more about local transit) and an interactive, online game. Over 5,000 residents have been through the bus in the Capital Region and the Central Okanagan. The Road Tour continues in 2011 to other BC Transit systems.

[IMAGE]BC-Transit-Future-Bus-Interior-6.jpg[/IMAGE]Exploring new fleet technology and expanding infrastructure also continued in 2010 as BC Transit began testing the 20-bus hydrogen fuel cell demonstration fleet in Whistler, the Vicinity, a 27-foot community service vehicle, and the announcement of three new operations and maintenance facilities.

Additionally, Whistler's new transit center opened its doors in January, while work is underway for larger and more efficient facilities in Vernon and Kamloops.

View comments or post a comment on this story. (0 Comments)

More News

Fla.'s JTA sets launch date for new BRT service

The 9.4 mile Green Line on the North Corridor will feature direct, high-frequency service; 18 branded stations; complimentary Wi-Fi, a Park-n-Ride lot, and real-time bus arrival information.

Canadian bus service to block internet streaming

Some customers have reported slow internet service, while others couldn't connect at al, due to internet streaming issues.

Nova Bus names new east coast regional sales manager

Prior to joinging Nova, John Manzi served as eastern regional transit sales manager for a major transmission manufacturer.

Shuttle, circulator routes drawing thousands of riders in Miami

These services carried more than eight million passengers last year in 27 municipalities and are praised by riders and public officials alike as successful transit programs.

Calif.'s VVTA unveils Google trip planner update, web app

VVTA staff coordinated with the county and cities to maintain route and stop accuracy throughout the release cycle. Meeting the needs of the many departments at each agency added to the complexity of the project.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close