Bus

MBTA plans new app, customer service offerings

Posted on January 3, 2011

BOSTON — In 2010, the Massachusetts Bay Transportation Authority’s plan to bring real-time arrival info on the Red, Blue and Orange rail lines to its riders in 2010 became a success, BostonHerald.com reports.

As a result, the agency will launch in 2011 another mobile application that enables customers to provide pictorial feedback on station cleanliness and train conditions; real-time arrival info for commuter rail; countdown information on LED subway signs; and a new customer service training program for staff. For the full story, click here.

View comments or post a comment on this story. (0 Comments)

More News

Via, Keolis Downer launch Aus. on-demand service

The Newcastle service will initially span the neighborhoods of Warners Bay, Gateshead, Charlestown, and Dudley.

N.Y. MTA launches all-electric bus pilot program

MTA will test 10 new buses by Proterra and New Flyer with the hope of ordering an additional 60 all-electric buses.

MCI unveils redesigned buses at UMA

Check out MCI's latest advancements at UMA, Booth 479. 

All New Flyer facilities now capable of building battery-electric buses

The Anniston, Ala., facility now joins all other New Flyer locations with capability to manufacture the Xcelsior CHARGE™ battery-electric bus, including Winnipeg, Manitoba, and Crookston and St. Cloud, Minn.

CCW hosts facility tour for Calif. Transit Association attendees

Attendees were escorted by CCW key personnel in a 50-passenger tram through several production areas, which included welding, fabrication, engine repowering, and other work areas that spotlighted full bus rehabilitation, accident repairs, electrification processes, and aftersales service.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close