Bus

MBTA plans new app, customer service offerings

Posted on January 3, 2011

BOSTON — In 2010, the Massachusetts Bay Transportation Authority’s plan to bring real-time arrival info on the Red, Blue and Orange rail lines to its riders in 2010 became a success, BostonHerald.com reports.

As a result, the agency will launch in 2011 another mobile application that enables customers to provide pictorial feedback on station cleanliness and train conditions; real-time arrival info for commuter rail; countdown information on LED subway signs; and a new customer service training program for staff. For the full story, click here.

View comments or post a comment on this story. (0 Comments)

More News

Man charged with murder after stabbing Winnipeg Transit bus driver

The incident occurred at 2 a.m., when the driver pulled up to the last stop of his shift and asked the man to leave the bus. After a physical altercation, which ended up outside the bus, ensued, the driver was stabbed multiple times.

N.Y.'s NICE to add 33 New Flyer buses

Twenty-eight 40-foot buses will replace existing buses in the NICE fleet that have reached the end of their useful life, while five 60-foot buses will be used on the customer's new bus rapid transit line, scheduled to start service in 2017.

Nova Bus, ABB partner for electric bus, charger delivery to N. America

The ABB DC fast charger, with the associated systems, is based on the common interface, which allows charging stations and electrified buses from different manufacturers to be used together.

Proterra names Horton to CCO post

Will lead the end-to-end customer lifecycle as Proterra triples production and initiates large-scale deployments across North America.

Stertil-Koni adds new capabilities to transmission jack

The battery-operated jack can be charged overnight and used without cables. The pneumatic jack has an attached air hose to keep it working. Previously, transmission jacks were manually hand-pumped, much like a car jack.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close