Bus

Sound Transit revamps website, adds rider tools

Posted on April 7, 2011

Sound Transit launched a new website with features that make it easier for people to take advantage of bus and train service throughout the region.

In addition to a clean, intuitive design, the website features an improved trip planner with interactive maps that provide more information about transit connections and the locations of stations, stops and parking. Schedules are easier to read. Menus are designed to be more intuitive for riders. As before, the trip planner covers all Sound Transit services as well as those of other regional agencies.

"More than 90 percent of the people who log on to our website are riders. Their input was critical to our process," said Ron Klein, Sound Transit executive director of communications and external affairs. "We listened, we tested, we revised and we tested again."

Improvements to the trip planner include the ability to type in start and end points of a transit trip and see multiple options on an interactive map. The map allows riders to change the start and end points by dropping and dragging colored flags. The locations of parking facilities and transit stations and stops are easier to find than on the old trip planner.

Rider alerts — the best way to get breaking information on issues that affect service — have been highlighted and improved. Riders can continue to subscribe to receive rider alerts and an array of other information via e-mail or text messages.

Another enhancement featured is the "New Rider Guide" link, providing easy access to basic information about Sound Transit services.

The website will continue to undergo improvement in the weeks, months and years ahead. A major upgrade will involve the Sound Transit Projects and Plans section that can currently be found at the top right of the home page.

"We will continuously look for opportunities to improve the experiences of transit riders and everyone else who uses our website," Klein said. "If anyone has an idea for improving the site, we want to hear it."

Visitors to the new website can offer ideas and comments by clicking on the "submit feedback" button at the top right of every page.

View comments or post a comment on this story. (0 Comments)

More News

Denver RTD unveils its Flatiron Flyer BRT vehicle

The Flatiron Flyer buses, which were supplied by MCI and can carry 57 passengers each, are specially branded with a unique blue-and-sunrise-orange paint scheme designed by RTD and a U.S. 36 corridor stakeholder group.

Safe Fleet acquires Hadley's bus, motorcoach mirror product lines

The Hadley mirror business will remain in Elkhart, Ind., but will relocate from the Hadley site to its own production facility over the next few months. The management, engineering, customer service, administrative and production personnel of the Hadley mirror business will remain with the business and transition to Safe Fleet.

BusCon returns to Indy

Each year, more and more people look forward to BusCon as a chance to network, learn about new trends and technology, and gain the tools that are necessary to revitalize the way they tackle their own operations.

Project team wins award for N.Y. bus time displays

The countdown clocks were developed in part to address concerns about the overall accessibility of MTA’s Bus Time system, which sends wait-time information to riders via text message, a QR code scan, or over a web site.

Boston could benefit from more BRT, report says

The report argues that the city should be pushing for the “gold standard” of BRT. That would include a control station that monitors buses and ensures they come at well-spaced intervals and enclosed stops that shelter customers.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close