Lateness is No. 1 complaint for Maryland transit riders

Posted on August 4, 2011

[IMAGE]Maryland-MTA-bus-2.jpg[/IMAGE] BALTIMORE — Lateness of service was the overwhelming complaint of Maryland Transit Administration bus and rail riders polled in a nine-month survey, reported The Baltimore Sun. The survey, conducted by the Central Maryland Transportation Alliance survey of about 6,700 MTA riders, found that lateness topped all other concerns such as rude drivers, missed stops and dirty vehicles.

The alliance issued a series of recommendations to the transit agency, including improved communication with riders who lodge complaints and a streamlined process for fixing troubled bus routes. To read the full story, click here.

View comments or post a comment on this story. (0 Comments)

More News

Va. woman struck by bus awarded $4.5M

The driver had reportedly been in four other accidents in the previous 18 months but was allowed to stay behind the wheel.

Fla.'s HART partners with Megabus.com to pilot service option

The agency is already providing enhanced routes and options through a unique 5-year partnership agreement with Megabus.com which began last year, to offer express travel to and from Miami and Orlando for as little as $1.

BusCon 2015 takes Indy by storm with new vehicles, tech and education

The 20th installment of the show featured more than 50 new exhibitors, 70-plus vehicles and plenty of information to inspire attendees.

House moves to delay PTC deadline

A bipartisan measure has been introduced in the lower chamber that would push back the deadline for most railroads to install automated train technology until December 2018.

Volvo celebrates new Nova, Prevost customer delivery center

The new Plattsburgh, N.Y., building will be equipped of a welcoming customer area, 10 bus delivery spaces and offices to enable our customers to continue their professional activities during their stay.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close