Bus

Lateness is No. 1 complaint for Maryland transit riders

Posted on August 11, 2011

[IMAGE]Maryland-MTA-bus-10.jpg[/IMAGE]BALTIMORE — Lateness of service was the overwhelming complaint of Maryland Transit Administration (MTA) bus and rail riders, who took part in a nine-month survey, reported The Baltimore Sun.

They survey, which polled about 6,700 riders, found that lateness topped all other customer concerns including rude drivers, missed stops and dirty vehicles. Recommendations issued to the MTA include improving communications with riders who lodge complaints.

To read the full story, click here.

 

View comments or post a comment on this story. (0 Comments)

More News

Fla.'s JTA launches First Coast Flyer Blue Line BRT service

The 11.1 mile Blue Line on the Southeast Corridor features direct, high-frequency service; seven branded stations; transit signal priority at 18 intersections; and off-board fare collection.

BusCon opens 2017 Call for Papers

The deadline to submit your presentation idea is Jan. 20, 2017.

Man steals MTA bus from Staten Island depot again

The Staten Island resident took the bus on a nearly four-mile joyride, before abandoning it on a corner. It was unclear if he picked up or dropped off any passengers during his route.

TAPTCO, MSTCO create course to help drivers pass CDL test

The course is available in hard copy containing seven interactive CDs together with a trainer’s guide, a driver’s study guide, and a book of practice tests. Alternately, the course is available over the web through a learning management system, so that applicants can go through the training and practice tests from any location.

Canada's London Transit adding 28 New Flyer Xcelsior buses

The award is part of a contract extension from a Nov. 13, 2014 LTC contract, awarded to New Flyer, whereby a one-year extension on the contract was exercisable at the discretion of LTC.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close