Bus

TTC awarded for suicide prevention programs

Posted on September 13, 2011

The Toronto Transit Commission (TTC) is the 2011 recipient of the Arnold Devlin Community Service Award in recognition of its suicide prevention programs: Crisis Link, Gatekeeper, and Acute Psychological Trauma.

The award was presented by the Ontario Association for Suicide Prevention at a conference at St. Michael’s Hospital, in honor of World Suicide Prevention Day.  TTC Chief Safety Officer John O’Grady accepted the award on behalf of the TTC.

In June, the TTC partnered with Distress Centres of Toronto and Bell Canada to help prevent subway suicides and offer hope to those at-risk of suicide on Toronto’s subway system.

Called “Crisis Link,” the unique program includes posters on every subway platform asking, “Thinking of Suicide? There is help. Let’s talk.” The posters encourage those contemplating suicide to use the payphone at the Designated Waiting Area located on every subway platform, and the new direct dial button that now connects callers with a trained counselor at the Distress Centres of Toronto. The phone call is free and confidential.

Counselors will talk with the caller and assess the risk that the individual is considering suicide. Distress Centers staff work as a team and will contact the TTC’s Transit Control Centre to implement the appropriate measures to ensure the individual remains safe.

The TTC also has a Gatekeeper program that teaches front line TTC employees to be aware of the signs of at-risk customers and to develop and enhance intervention skills and increase their confidence and competence to intervene. The TTC also does extensive work with its own employees who have suffered acute trauma following a suicide in the subway system.

View comments or post a comment on this story. (0 Comments)

More News

Wichita Transit to add beacon technology to bus stops

After this initial application, the new insights will drive the development of a mobile application specifically tailored for blind or visually impaired riders.

MCI to manufacture 184 Commuter Coaches for NJ TRANSIT

Through a competitive procurement process, the agency executed a contract with MCI in November 2015 to manufacture and deliver up to 1,219 commuter coaches.

Submit your Innovative Solution now!

Have you recently partnered with a solutions provider within the last year to implement a new innovation at your operation that has helped you save money, run more efficiently, streamline operations, improved customer satisfaction or increased ridership? Tell us what you did and how it has positively impacted your business.

First Transit awarded Philadelphia American Airlines shuttle ops contract

The company will transport passengers on the ramp side of the airport between all terminals serving the airline. The contract also includes preventative maintenance.

REV Bus Group partners with Schetky NW Bus Sales for spring events

Will present Champion Bus unit at Schetky booth at the Argentum Senior Living Executive Conference and Tradeshow (formerly ALFA) in Denver May 9 to 12.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close