Bus

TTC awarded for suicide prevention programs

Posted on September 13, 2011

The Toronto Transit Commission (TTC) is the 2011 recipient of the Arnold Devlin Community Service Award in recognition of its suicide prevention programs: Crisis Link, Gatekeeper, and Acute Psychological Trauma.

The award was presented by the Ontario Association for Suicide Prevention at a conference at St. Michael’s Hospital, in honor of World Suicide Prevention Day.  TTC Chief Safety Officer John O’Grady accepted the award on behalf of the TTC.

In June, the TTC partnered with Distress Centres of Toronto and Bell Canada to help prevent subway suicides and offer hope to those at-risk of suicide on Toronto’s subway system.

Called “Crisis Link,” the unique program includes posters on every subway platform asking, “Thinking of Suicide? There is help. Let’s talk.” The posters encourage those contemplating suicide to use the payphone at the Designated Waiting Area located on every subway platform, and the new direct dial button that now connects callers with a trained counselor at the Distress Centres of Toronto. The phone call is free and confidential.

Counselors will talk with the caller and assess the risk that the individual is considering suicide. Distress Centers staff work as a team and will contact the TTC’s Transit Control Centre to implement the appropriate measures to ensure the individual remains safe.

The TTC also has a Gatekeeper program that teaches front line TTC employees to be aware of the signs of at-risk customers and to develop and enhance intervention skills and increase their confidence and competence to intervene. The TTC also does extensive work with its own employees who have suffered acute trauma following a suicide in the subway system.

View comments or post a comment on this story. (0 Comments)

More News

BC Transit piloting video cameras on buses

Up to six cameras will be installed on each bus. There is no live monitoring of the video which will only be removed and viewed by authorized security staff following a reported incident. Only video required for security purposes will be retained, all other video will be erased.

Calif. agencies approve merger

Pending adoption by its member entities, the merger between Victor Valley Transit Authority and Barstow Area Transit is slated to take effect July 1, 2015.

MCI Stands Up for Transportation in Pembina, Chicago and Louisville

Officials at MCI’s Pembina plant included Rep. Kevin Cramer, R-N.D.; North Dakota Commerce Department Commissioner Alan Anderson; Gail Hand, northeastern director for Sen Heidi Heitkamp, D-N.D.; Tom Brusegaard, regional director for Sen. John Hoeven, R-N.D;  Pembina County Commissioner Hetty Walker; and Cavalier, N.D. Mayor Ken Briese.

Uber adds rickshaws to service in India

Drivers are told to say ‘namaste,’ a common Indian greeting, and are encouraged to use their meters. Uber pays its drivers an additional 40 rupees, or just over 60 cents, per ride on top of the fare.

2,627 complaints lodged on Fla.'s HART bus system

The unedited complaints represent only one side of the story and often are fired off by people who are upset. HART says its own GPS and video technology shows many are plain wrong. The agency relies upon the list to target areas of customer service that are in need of improvement.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close