D.C. Metro launches online fare card reloading system

Posted on September 29, 2011

Washington Metropolitan Area Transit Authority (Metro) recently launched a technology feature enabling riders to add value to a SmarTrip card from the convenience of their computers.

The SmarTrip Online Reload feature makes it more convenient for riders to manage their SmarTrip card balances and avoid lines at fare machines. Metro officially launched the feature following a successful pilot program that included 150,000 customers.

Any customer with a registered SmarTrip card can load value simply by logging onto their SmarTrip account on smartrip.wmata.com, and clicking on the “add value” link. The system accepts all major credit cards.

Because SmarTrip fare value is stored on the card, rather than in a central computer, customers must complete their transaction by touching their card to a target, such as a Metrorail faregate, vending machine or bus farebox.

To use the online reload feature, customers must have a registered SmarTrip card and online account. The feature currently works only on SmarTripcards; the ability to add value to MTA CharmCard will be added at a later date.

A future upgrade will also allow customers to load value on their card automatically whenever their balance drops below a specified amount.

View comments or post a comment on this story. (0 Comments)

More News

Viva BRT service opens in Newmarket, Ont.

The transformation of this section of the BRT corridor, which traverses Davis Drive, includes wider streets, enhanced landscaping, and rapid transit stations designed for safety and comfort.

Fla.'s JTA sets launch date for new BRT service

The 9.4 mile Green Line on the North Corridor will feature direct, high-frequency service; 18 branded stations; complimentary Wi-Fi, a Park-n-Ride lot, and real-time bus arrival information.

Canadian bus service to block Internet streaming

Some customers have reported slow internet service, while others couldn't connect at al, due to Internet streaming issues.

Nova Bus names new east coast regional sales manager

Prior to joinging Nova, John Manzi served as eastern regional transit sales manager for a major transmission manufacturer.

Shuttle, circulator routes drawing thousands of riders in Miami

These services carried more than eight million passengers last year in 27 municipalities and are praised by riders and public officials alike as successful transit programs.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close