D.C. Metro launches online fare card reloading system

Posted on September 29, 2011

Washington Metropolitan Area Transit Authority (Metro) recently launched a technology feature enabling riders to add value to a SmarTrip card from the convenience of their computers.

The SmarTrip Online Reload feature makes it more convenient for riders to manage their SmarTrip card balances and avoid lines at fare machines. Metro officially launched the feature following a successful pilot program that included 150,000 customers.

Any customer with a registered SmarTrip card can load value simply by logging onto their SmarTrip account on smartrip.wmata.com, and clicking on the “add value” link. The system accepts all major credit cards.

Because SmarTrip fare value is stored on the card, rather than in a central computer, customers must complete their transaction by touching their card to a target, such as a Metrorail faregate, vending machine or bus farebox.

To use the online reload feature, customers must have a registered SmarTrip card and online account. The feature currently works only on SmarTripcards; the ability to add value to MTA CharmCard will be added at a later date.

A future upgrade will also allow customers to load value on their card automatically whenever their balance drops below a specified amount.

View comments or post a comment on this story. (0 Comments)

More News

NY MTA unveils 'first-of-its-kind' bus performance dashboard

The data on the bus performance dashboard is based on farebox, GPS, and other information and can be filtered by borough; types of service, such as local/limited, express, or Select Bus Service; and time periods, such as weekday peak or off-peak hours.

New Flyer to deliver 8 CNG buses for BC Transit

BC Transit connects over 52.3 million customers in partnership with 59 local governments across 130 communities in the British Columbia province every year.

Nova Bus names new VP for North American Sales

In his 25 years of experience, Ray Little has held several executive-level positions at the firms where he has worked.

New Flyer advances 3rd-year installment of 100 SEPTA hybrid-electric buses

The hybrid diesel-electric Xcelsior buses support SEPTA’s “SEPT-AINABLE 2020” program, focused on achieving sustainability through a “triple bottom line” approach that includes the natural environment, healthy communities and workforce, and economic vitality.

Utah Transit names new Provo to Orem BRT route

With more than 350 names submitted for consideration by the public, the agency approved naming the new project the Utah Valley Express, or UVX.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close