Bus

NJ Transit survey: Riders less satisfied with service

Posted on February 14, 2012

TRENTON, N.J. — The results from NJ Transit’s latest customer satisfaction survey show that riders feel that the level of service is “barely acceptable,” nj.com reported. Overall satisfaction ranked 5.1 on a scale of 0 to 10, down from 5.3 in the previous period.

The survey was conducted in November, shortly after a Halloween-weekend snowstorm that caused serious disruptions on two North Jersey rail lines. For the full story, click here.

View comments or post a comment on this story. (0 Comments)

More News

Bridj to launch D.C. service

While Founder Matt George is interested in connecting Capitol Hill, K Street and Dupont Circle, it’s not yet clear if those will be the neighborhoods Bridj starts with. The start-up is encouraging interested customers to request specific routes on its website

New Flyer wins N.Y. CNG bus contract

The contract for 110 XN40 buses contains a firm order for 52 buses with options for an additional 58 buses and is valued at approximately $53 million dollars.

CCW to provide Iowa with rebuilt artics

Des Moines Area Regional Transit's 60-foot low floor articulated buses will replace high-floor buses and include newly installed ramps, remanufactured power trains, transmissions, engines and brakes. It will also be equipped with two ADA compliant wheelchair lifts.

Texas' Capital Metro adds real-time information to bus fleet

The agency rolled out real-time data on MetroRapid and MetroRail last year, receiving strong positive feedback from customers.

AC Transit piloting Alexander Dennis double-deck bus

The 80-seat coach, offering its riders comfy excursions with spectacular views — particularly to and from San Francisco — made its first cruise on the Line U, from Fremont to Stanford University, before being deployed on other daily routes.

See More News

Post a Comment

Post Comment

Comments (0)

Please sign in or register to .    Close