Bus

Fla.’s PSTA launches rider information videos

Posted on May 1, 2012

Pinellas Suncoast Transit Authority (PSTA) unveiled its new informational video series called "Bus Buzz!" The first episode, which can be found on the agency’s YouTube channel: Ride PSTA, features PSTA’s 2011 Driver of the Year Vance Wegner sharing tips with riders that will help them avoid being passed by the bus.

“Recent surveys show that most of our riders now have smart phones,” says Director of Marketing Janet Recca. “So we figured why not put together some web videos that they could easily access to get the information they need.”

To promote the idea within the agency, leaders asked employees to suggest names for the new videos and the winning entry was Bus Buzz.

Last year PSTA provided a record-setting 13.1 million rides. This year, with exploding tourism and soaring gas prices, that number is sure to climb, and along with it, the number of customers calling PSTA’s InfoLine  with questions about riding the bus.

“When gas approached $4 a gallon, some days it sounded like our Customer Service Representatives were talking to every rider at once,” says Bob Lasher, PSTA manager of community relations.

That’s why agency leaders hope that the power of the Internet and Bus Buzz will help answer questions commonly asked by the public. Although PSTA officials already have a list of topics for future episodes, they’re inviting the public to submit ideas as well.

More News

Last Chance for Innovative Solutions Award submissions

Have you recently partnered with a solutions provider within the last year to implement a new innovation at your operation that has helped you save money, run more efficiently, streamline operations, improved customer satisfaction or increased ridership? Tell us what you did and how it has positively impacted your business.

NY MTA introduces the first of more than 2,000 state-of-the-art buses

After more than three decades of bearing more than a passing resemblance to refrigerators on wheels, the appearance of North America’s largest transit bus fleet is undergoing a stunning transformation

NY MTA rolls out first of 75 state-of-the-art New Flyer buses

In March, Gov. Cuomo announced the addition of 2,042 buses, equipped with Wi-Fi and USB charging ports, to the MTA fleet over the next five years, replacing 40% of the current fleet.

Dallas' DART takes top spot at APTA's International Bus Roadeo

The Grand Champion Award recognizes the system with the highest combined bus operator and maintenance team score.

Webb Brake Adjusters introduces line for transit applications

These clearance-sensing automatic brake adjusters are designed for the severe-duty requirements of the transit market.

See More News

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close