Bus

Partners, tech keys to record Madison Metro year

Posted on October 2, 2012

Growing ridership by 1.3 million rides in 2011, Madison, Wis.-based Metro Transit shattered a 40-year ridership record by falling just short of 15 million rides.

“We think we’ll hit 15 million this year, but we hit 14.9 million rides last year,” explained Chuck Kamp, GM for Metro Transit. “It was not only the highest ridership in the last 40 years, but we’ve tried to go back to records we don’t have accurate numbers of and we beat all of those past years that we were able to find, including in 1952, when there was a fare increase and ridership was at 12 million.”

Kamp said that Metro Transit will receive APTA’s Outstanding Public Transportation System Award for an agency with more than four million, fewer than 20 million passenger trips annually, in part due to its partners and employees.

“The political, community and academic leadership in Madison were the backbone for this happening, as well as our employees at Metro who drive every day in challenging situations,” he said. “While it’s great to have lots of pedestrians and bicyclists, it’s also a big challenge. Our drivers, mechanics and customer service staff helped people figure out our system and delivered safety, day in and day out, last year, as well as in previous years.”  

Kamp also attributes Metro’s success to being in a college town, citing a couple of well-publicized studies reporting that the so-called “Generation Y” is both delaying getting their driver’s license as well as shrinking the amount of vehicle miles traveled, overall.

“There is just a growing awareness, and we have to be careful of how we use our land, our limited fuel and other scarce resources. I think young people get that,” he said.

With that, Metro is also making it easier to travel on its system through the use of Google Maps and a smartphone app, which help riders get to and from their stops and find out where their bus is.

“Now, if you’re a student drinking coffee at a coffee shop and it’s raining, and you see that your bus is late by 10 minutes, you don’t need to leave the coffee shop,” said Kamp. “You can sit there drinking coffee, monitoring your smartphone, and then, leave right before your bus arrives. That is huge.”

View comments or post a comment on this story. (0 Comments)

More News

BC Transit piloting video cameras on buses

Up to six cameras will be installed on each bus. There is no live monitoring of the video which will only be removed and viewed by authorized security staff following a reported incident. Only video required for security purposes will be retained, all other video will be erased.

Calif. agencies approve merger

Pending adoption by its member entities, the merger between Victor Valley Transit Authority and Barstow Area Transit is slated to take effect July 1, 2015.

MCI Stands Up for Transportation in Pembina, Chicago and Louisville

Officials at MCI’s Pembina plant included Rep. Kevin Cramer, R-N.D.; North Dakota Commerce Department Commissioner Alan Anderson; Gail Hand, northeastern director for Sen Heidi Heitkamp, D-N.D.; Tom Brusegaard, regional director for Sen. John Hoeven, R-N.D;  Pembina County Commissioner Hetty Walker; and Cavalier, N.D. Mayor Ken Briese.

Uber adds rickshaws to service in India

Drivers are told to say ‘namaste,’ a common Indian greeting, and are encouraged to use their meters. Uber pays its drivers an additional 40 rupees, or just over 60 cents, per ride on top of the fare.

2,627 complaints lodged on Fla.'s HART bus system

The unedited complaints represent only one side of the story and often are fired off by people who are upset. HART says its own GPS and video technology shows many are plain wrong. The agency relies upon the list to target areas of customer service that are in need of improvement.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close