Trapeze to equip Chicago transit

Posted on October 5, 2012

The Chicago Transit Authority (CTA) selected Trapeze to provide a centralized system to help automate CTA''s business processes and practices for its bus, rail and maintenance operations.

The Trapeze system for CTA includes a comprehensive workforce management solution with employee self-service options to support nearly 8,000 employees across more than 18 garages, terminals and facilities. The system is extended with a centralized business intelligence tool to improve visibility and reporting across CTA's operations as well as an integrated customer complaints/comments module to help manage customer communications.

The Trapeze operations management solution (Trapeze OPS) is a unique transit software solution helping to streamline frequently performed operational tasks, including bidding, dispatching, timekeeping, workforce management and yard management. It can be further enhanced with interactive voice response (IVR) access to work assignments and Web-based access to bidding requests, work assignments, employee information and more.

The operations management solution for CTA includes functionality that enables employee sign-ups, dispatching of daily activities, timekeeping, yard management and workforce management. Looking forward, this solution can be enhanced to include software that allows operators to sign in at a kiosk or remote terminal and also securely view personal information online over the Web, including bidding requests, daily work assignments, timekeeping, and employee information.

The Trapeze operations management solution is just one component of the Trapeze transit enterprise offering. The solution is integrated with several of their existing operational systems, including their current Trapeze Enterprise Asset Management solution to help enable improved workflow with maintenance. As part of Trapeze's 360 degree vision, the solution can also be integrated with CTA's third-party payroll, human resources management systems and other applications and data sources.

View comments or post a comment on this story. (0 Comments)

More News

Alexander Dennis' Enviro500 concept bus on display in Singapore

The full low-floor, three-door, two-staircase double-deck bus is being shown at the LTA-UITP Singapore International Transport Congress and Exhibition in Suntec City.

ETA adds Intelligent Transit System to Grand Valley

The new ITS provides Grand Valley with ETA's real-time arrival predictions, fare collection system integration, automatic on-board announcements, and the tools to track and chart system improvements over time.

Proterra names Honeywell, Tesla vet to COO post

Josh Ensign’s track record includes leading global operations for 42 factories in 15 countries and managing the supporting supply chains. 

Nova announces 2 major orders for San Antonio VIA, Houston Metro

The buses will be manufactured in Plattsburgh, state of New York, and the delivery of the vehicles has already begun in Houston.

Driverless bus service in France sets world record

The two electric vehicles, fitted with high-tech equipment including laser sensors, stereo vision and GPS, can ferry around 15 passengers at a top speed of 12 mph.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close