Bus

TriMet, DART to debut mobile ticketing in 2013

Posted on October 9, 2012

Portland, Ore.-based TriMet signed a contract with local software company GlobeSherpa to pilot the agency’s mobile ticket system for its buses, MAX light rail and WES Commuter Rail. GlobeSherpa’s mobile ticketing system, TransitSherpa, will allow riders to buy and use tickets to ride TriMet from their smartphones.

TriMet is among a handful of transit agencies from around the country that are testing mobile ticketing, including Boston’s Massachusetts Bay Transportation Authority (MBTA) and Dallas Area Rapid Transit (DART).
TriMet has been an innovator in the field of mobile technology and this is the first step toward moving to electronic fares.

“Whenever we can, we look for innovations to make it easier for our customers to ride our system,” said TriMet GM Neil McFarlane. “This will truly be a convenient and faster option for our riders to buy and use tickets. It’s also exciting to be working with a local firm on this endeavor.”

Mobile ticketing benefits include:


•    Purchasing fares anytime, anywhere, and the system will also allow multiple tickets to be purchased with just one transaction

•    a paperless fare system that doesn’t require cash handling

•    faster fare purchasing and easier fare inspection

•    added convenience at minimal cost since it requires no capital and equipment investment by TriMet

Once the TransitSherpa application is available, riders will be able to download a free app for iPhone or Android mobile phones and register a debit/credit card on a secure system. TransitSherpa tickets use a combination of visually authenticated elements including a day-code, time and date stamp, and dynamic animation to provide an authentic format. Learn more about how the mobile ticketing will work here.

TriMet and GlobeSherpa will launch an Alpha test of the platform through December, with a Beta test expected to begin in January and a full public launch in the spring 2013. In mid-December, TriMet will recruit a cross section of riders to participate in the Beta test.

Meanwhile, new mobile ticketing technology arriving next year will give DART customers a way to bypass long lines at vending machines during big events, buy passes for several riders at once, and carry a ticket in their smartphones.

Coming in spring 2013, this new mobile ticketing tool, one of a handful among U.S. transit agencies, is being developed by Unwire. The Danish company has extensive experience in mobile ticketing for transit agencies, including the systems in Stockholm and Copenhagen, Denmark. DART will be its first U.S. client. The agency’s board of directors awarded the nearly $1.5 million contract in late September.

Customers from the T in Fort Worth and the Denton County Transportation Authority will have access to the same technology when it launches, maintaining a seamless regional transit fare system.
Customers will be able to use credit cards to purchase any of the ticket types used by the transit agencies. They’ll simply register a credit card once and purchase whatever pass they need when they need with just a few touches on their smartphone screen.

The phone will display both an actual ticket and a QR code that can be scanned by DART police and fare enforcement officers to help conduct quick fare inspections. Customers ultimately will be able to purchase other products, such as an event pass or a parking pass, providing even greater convenience and value.



View comments or post a comment on this story. (0 Comments)

More News

Maine's Greater Portland Transit adds pass for high school students

The Transit Pass allows free and unlimited use of METRO bus routes during the academic school year, including weekends and break periods.

San Francisco introduces interactive, online performance dashboards

The site contains results from 13 key areas, including the percentage of on-time performance, mode share, crime stats, the agency’s carbon footprint, collision data and other information aligned with the SFMTA’s strategic plan.

ABC founder, industry icon Clancy Cornell passes

The founder of ABC Companies, Clancy grew a small transport service — Faribault Bus Service — into an industry force leaving an indelible list of accomplishments and memories in his path.

Chicago to buy 125 new buses per Mayor's 'modernization' plan

The new bus order is part of a contract CTA awarded to Nova Bus in January 2013. The new buses will replace the oldest vehicles in the fleet – the Nova 6400-series buses, which were purchased between 2000-2002.

Allied Specialty Vehicles names Furman to VP sales post for ASV Bus

Shawn Furman has been named southeast regional VP of sales for ASV Bus. Furman will represent ASV’s commercial, transit and school bus brands and report to John Walsh, vice president of sales and marketing for ASV Bus.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close