Bus

NJ Transit expanding fare payment technology

Posted on February 14, 2013

In concert with Gov. Chris Christie Administration’s Scorecard initiative designed to improve the overall customer experience, New Jersey Transit (NJ Transit) Executive Director James Weinstein announced the expansion of new ticket vending machine (TVM) technology into Newark Penn Station, kicking off a system-wide rollout that will provide smoother ticket purchase transactions for NJ Transit customers at all 674 terminals system wide by the end of the year.

In January 2012, NJ Transit became the first transit agency in North America to introduce Bank Note Recycler (BNR) technology, which allows the machines to dispense change in the form of paper bills — ones, fives, tens and twenties — instead of dollar coins.

Over the last year, NJ Transit has been conducting the pilot program to test this technology at three terminals — New York Penn Station, the Port Authority Bus Terminal and the Hudson-Bergen Light Rail system. The agency has now completed final lab testing of its full production models, marking the conclusion of the pilot period.

Evaluation of the pilot found it to be successful, particularly in terms of high customer satisfaction. Dispensing paper bills also offers operational benefits to NJ Transit, such as reducing the amount of service intervals required to keep terminals replenished with coins and bill notes, in keeping with Scorecard’s focus on efficiency and corporate accountability.

NJ Transit has now expanded BNR technology to four terminals at Newark Penn Station, followed by an additional four machines later this week and another four early next week. The remaining TVMs at Newark Penn Station will be equipped with BNR technology early in March.

To view a video demonstration, click here.

View comments or post a comment on this story. (0 Comments)

More News

Alexander Dennis lands double-deck bus order

The 13 buses will have capacity for 120 passengers, 79 of them seated, and will enter service from July 2019 to replace and enlarge tl’s double-deck fleet.

Nova Bus lands largest North American bus order

The five-year contract, covering the period from 2020 to 2024, calls for the delivery of 497 40-foot hybrid buses LFS HEV and up to 1,028 vehicles on option.

BusCon 2018 set to return to Indianapolis in October

Registration is open now for this year's show, which will include a look at electric buses and autonomous vehicles, as well as training courses from NTI and EnerDel.

Creative Bus Sales orders 100 GreenPower buses

The order includes the 15 buses for inventory and demonstration that are on order with GreenPower.

First Transit names new VP, west region operations

Fadi Chakbazof will be responsible for all operations in the west region, reporting directly to Beverly Edwards, COO.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close