NYC Transit expands interactive info kiosk pilot

Posted on March 14, 2013

The Metropolitan Transportation Authority’s (MTA) New York City Transit announced it will move ahead with the second phase of a pilot project for "On the Go!" Travel Stations, adding at least 77 of the interactive touch-screen kiosks throughout the system that offer MTA travel information and a whole lot more.

The initial pilot, launched in September 2011, has been a success. Placed at the Bowling Green, Atlantic Ave-Barclays Center and Jackson Heights-Roosevelt Ave subway stations as well as Penn Station and Grand Central Terminal, the On the Go! Travel Stations have been offering customers information about their entire trip, from planning with Trip Planner+, real-time service status, escalator and elevator status, and local neighborhood maps.

In addition, the MTA partnered with third-party developers to include applications that provide additional information, such as local history, shopping and nearby dining options. The sleek, stainless steel enclosures support a large screen with a colorful display and also provide news and weather information. The original On the Go! Travel Stations were designed by Antenna Design New York Inc. and are extremely durable and easy to clean and maintain.

“Taken together, this is an unprecedented amount of information made available to subway and commuter rail customers. These state-of-the-art customer communications kiosks provide instant information that makes using the transit system more efficient," said MTA Interim Executive Director Thomas F. Prendergast. “The positive feedback we have received via our website or Twitter account has confirmed that our customers have embraced this new technology improving their riding experience.”

The MTA will enter into license agreements with CBS Outdoor and Control Group Inc. requiring that the two licensees purchase the kiosks and deliver them to NYC Transit for installation. In this unique public/private partnership, the companies will each retain 90% of gross advertising receipts and pay 10% of the gross receipts to NYC Transit until they recoup their capital investments in the pilot. After they recover their costs, the companies will keep 35% of gross receipts and pay 65% to NYC Transit.

Title to the kiosks transfers to NYC Transit upon installation and acceptance.

As part of this proof of concept phase of the pilot, the licensees will have the creative freedom to design

The kiosks, going into an additional 16 stations, will provide NYC Transit with a Digital Out of Home Network that will allow NYC Transit to communicate with customers at the station level, especially in times of planned and unplanned events, reducing the need to plaster stations with paper signage. It is estimated that the hardware cost of each kiosk will be under $15,000. CBS Outdoor will provide 30 kiosks and Control Group will provide anywhere from 47 to 90 kiosks.

View comments or post a comment on this story. (0 Comments)

More News

Fla.'s JTA sets launch date for new BRT service

The 9.4 mile Green Line on the North Corridor will feature direct, high-frequency service; 18 branded stations; complimentary Wi-Fi, a Park-n-Ride lot, and real-time bus arrival information.

Canadian bus service to block Internet streaming

Some customers have reported slow internet service, while others couldn't connect at al, due to Internet streaming issues.

Nova Bus names new east coast regional sales manager

Prior to joinging Nova, John Manzi served as eastern regional transit sales manager for a major transmission manufacturer.

Shuttle, circulator routes drawing thousands of riders in Miami

These services carried more than eight million passengers last year in 27 municipalities and are praised by riders and public officials alike as successful transit programs.

Calif.'s VVTA unveils Google trip planner update, web app

VVTA staff coordinated with the county and cities to maintain route and stop accuracy throughout the release cycle. Meeting the needs of the many departments at each agency added to the complexity of the project.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close