Chicago adds interagency signage, wayfinding

Posted on April 22, 2013

Chicago’s Regional Transportation Authority (RTA), along with the Chicago Transit Authority (CTA), Metra, Pace and municipal partners, have collaborated to create a new system of wayfinding signage in stations and bus stops to make transferring between transit services easy, even for the novice transit customer.

The RTA’s new interagency signage and wayfinding program is designed to accommodate customers making rail-to-rail connections, as well as bus-to-rail connections. Destination options are clearly identified on complementary information panels conveniently located at decision points along the walking transfer path. The information panels provide several navigational tools including maps, route diagrams, and/or schedules to help customers get around the region’s transit system.

The signage project has been installed at four pilot sites in the region. The Downtown Connections Initiative at Union Station is a collaborative effort led by the RTA and builds upon the interagency signage design.

In conjunction with Metra, Amtrak and Burlington Northern Santa Fe Railway, signage was designed and installed by agency staffs to improve the quality and quantity of wayfinding information provided to passengers arriving at Chicago Union Station. The enhanced wayfinding signage complements the existing signage within the station and is intended to make it easier for Metra and Amtrak customers to reach their final downtown destinations by transit or walking.

Customers will find wayfinding signage along the walking transfer path to help direct them to their boarding area. Customers leaving from Union Station can choose their destinations from a list of major downtown Chicago attractions. The information panel lists the bus boarding areas and route numbers. Signage within Union Station directs the customer to the appropriate bus stop, as well. Bus boarding areas at all locations will be identified with a letter above the current bus stop sign.

RELATED ARTICLE: Check out, "Digital Signage Trends Take Hold for Transit."


View comments or post a comment on this story. (0 Comments)

More News

Fla.'s JTA sets launch date for new BRT service

The 9.4 mile Green Line on the North Corridor will feature direct, high-frequency service; 18 branded stations; complimentary Wi-Fi, a Park-n-Ride lot, and real-time bus arrival information.

Canadian bus service to block Internet streaming

Some customers have reported slow internet service, while others couldn't connect at al, due to Internet streaming issues.

Nova Bus names new east coast regional sales manager

Prior to joinging Nova, John Manzi served as eastern regional transit sales manager for a major transmission manufacturer.

Shuttle, circulator routes drawing thousands of riders in Miami

These services carried more than eight million passengers last year in 27 municipalities and are praised by riders and public officials alike as successful transit programs.

Calif.'s VVTA unveils Google trip planner update, web app

VVTA staff coordinated with the county and cities to maintain route and stop accuracy throughout the release cycle. Meeting the needs of the many departments at each agency added to the complexity of the project.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close