Bus

Chicago adds interagency signage, wayfinding

Posted on April 22, 2013

Chicago’s Regional Transportation Authority (RTA), along with the Chicago Transit Authority (CTA), Metra, Pace and municipal partners, have collaborated to create a new system of wayfinding signage in stations and bus stops to make transferring between transit services easy, even for the novice transit customer.

The RTA’s new interagency signage and wayfinding program is designed to accommodate customers making rail-to-rail connections, as well as bus-to-rail connections. Destination options are clearly identified on complementary information panels conveniently located at decision points along the walking transfer path. The information panels provide several navigational tools including maps, route diagrams, and/or schedules to help customers get around the region’s transit system.

The signage project has been installed at four pilot sites in the region. The Downtown Connections Initiative at Union Station is a collaborative effort led by the RTA and builds upon the interagency signage design.

In conjunction with Metra, Amtrak and Burlington Northern Santa Fe Railway, signage was designed and installed by agency staffs to improve the quality and quantity of wayfinding information provided to passengers arriving at Chicago Union Station. The enhanced wayfinding signage complements the existing signage within the station and is intended to make it easier for Metra and Amtrak customers to reach their final downtown destinations by transit or walking.

Customers will find wayfinding signage along the walking transfer path to help direct them to their boarding area. Customers leaving from Union Station can choose their destinations from a list of major downtown Chicago attractions. The information panel lists the bus boarding areas and route numbers. Signage within Union Station directs the customer to the appropriate bus stop, as well. Bus boarding areas at all locations will be identified with a letter above the current bus stop sign.

RELATED ARTICLE: Check out, "Digital Signage Trends Take Hold for Transit."

 

View comments or post a comment on this story. (0 Comments)

More News

BusCon returns to Indy

Each year, more and more people look forward to BusCon as a chance to network, learn about new trends and technology, and gain the tools that are necessary to revitalize the way they tackle their own operations.

Project team wins award for N.Y. bus time displays

The countdown clocks were developed in part to address concerns about the overall accessibility of MTA’s Bus Time system, which sends wait-time information to riders via text message, a QR code scan, or over a web site.

Boston could benefit from more BRT, report says

The report argues that the city should be pushing for the “gold standard” of BRT. That would include a control station that monitors buses and ensures they come at well-spaced intervals and enclosed stops that shelter customers.

Calif.'s OCTA to launch new bus design

The existing design, more than 20 years old, will be phased out to make way for the new look that prominently features a light blue and orange wave across the bus and the words “OC Bus.”

5 retired Honolulu buses to be turned into homeless shelters

According to the plan, each bus will serve a specific purpose, with some including restrooms and showers and others being equipped with beds.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close