Bus

Chicago adds interagency signage, wayfinding

Posted on April 22, 2013

Chicago’s Regional Transportation Authority (RTA), along with the Chicago Transit Authority (CTA), Metra, Pace and municipal partners, have collaborated to create a new system of wayfinding signage in stations and bus stops to make transferring between transit services easy, even for the novice transit customer.

The RTA’s new interagency signage and wayfinding program is designed to accommodate customers making rail-to-rail connections, as well as bus-to-rail connections. Destination options are clearly identified on complementary information panels conveniently located at decision points along the walking transfer path. The information panels provide several navigational tools including maps, route diagrams, and/or schedules to help customers get around the region’s transit system.

The signage project has been installed at four pilot sites in the region. The Downtown Connections Initiative at Union Station is a collaborative effort led by the RTA and builds upon the interagency signage design.

In conjunction with Metra, Amtrak and Burlington Northern Santa Fe Railway, signage was designed and installed by agency staffs to improve the quality and quantity of wayfinding information provided to passengers arriving at Chicago Union Station. The enhanced wayfinding signage complements the existing signage within the station and is intended to make it easier for Metra and Amtrak customers to reach their final downtown destinations by transit or walking.

Customers will find wayfinding signage along the walking transfer path to help direct them to their boarding area. Customers leaving from Union Station can choose their destinations from a list of major downtown Chicago attractions. The information panel lists the bus boarding areas and route numbers. Signage within Union Station directs the customer to the appropriate bus stop, as well. Bus boarding areas at all locations will be identified with a letter above the current bus stop sign.

RELATED ARTICLE: Check out, "Digital Signage Trends Take Hold for Transit."

 

View comments or post a comment on this story. (0 Comments)

More News

MCI to manufacture 184 Commuter Coaches for NJ TRANSIT

Through a competitive procurement process, the agency executed a contract with MCI in November 2015 to manufacture and deliver up to 1,219 commuter coaches.

Submit your Innovative Solution now!

Have you recently partnered with a solutions provider within the last year to implement a new innovation at your operation that has helped you save money, run more efficiently, streamline operations, improved customer satisfaction or increased ridership? Tell us what you did and how it has positively impacted your business.

First Transit awarded Philadelphia American Airlines shuttle ops contract

The company will transport passengers on the ramp side of the airport between all terminals serving the airline. The contract also includes preventative maintenance.

REV Bus Group partners with Schetky NW Bus Sales for spring events

Will present Champion Bus unit at Schetky booth at the Argentum Senior Living Executive Conference and Tradeshow (formerly ALFA) in Denver May 9 to 12.

XL Hybrids introduces cloud-based fleet analytics system

XL Link is currently measuring key performance indicators in vehicles equipped with XL3® Hybrid Electric Drive Systems for major fleets, such as the City of Boston, Yale University, AmeriPride Services and Montgomery County, Md., to name a few.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close