Bus

Expert suggests Capital Metro revamp fare system

Posted on May 23, 2013

Transportation expert Nancy R. Edmonson recommended changes to most aspects of Austin, Texas-based Capital Metro’s fare structure, which would improve equity and consistency across fare types and could net an additional $3.8 to $4 million in revenue, annually, if fully implemented over the next two years.

The recommendations include some internal, behind-the-scenes changes that would improve the bottom line but not impact riders, such as renegotiating contracts with major employers and the retail outlets that sell Capital Metro passes. Other recommendations would address customer concerns, such as eliminating the complicated zoned-fare structure for MetroRail and providing more equitable discounts for various pass types.

Edmonson recommended adjusting some fare rates and passes within the next year, with a 25%, across-the-board fare increase in FY2015.

“Our region has serious growing pains, and we need continued investment in mobility to keep the quality in our quality of life,” said Capital Metro President/CEO Linda S. Watson. “We’ve improved nearly every aspect of our business so that Capital Metro is in a position to lead the charge to keep our region moving, but we need a modern fare structure if we are going to be a modern transit agency.”

Capital Metro has some of the lowest fares in the nation. In FY2012, revenue from fares covered just 13% of the cost to Capital Metro to provide transit service. That fare recovery rate is very low by industry standards, and Capital Metro has a board-approved long-range policy goal to reach the industry best practice of a 20% fare recovery rate.

Capital Metro has worked to improve the fare recovery rate by reducing overall operating costs and increasing ridership and route productivity — all of which are factors impacting fare recovery. Route productivity has increased by 12% as a result of implementing ServicePlan 2020 and other changes. Capital Metro also reduced costs by streamlining and revamping the MetroAccess service and by implementing a new business model for delivering transit service.

Edmonson also recommended the agency develop a new fare policy by FY2015 that would establish a set schedule for fare adjustments over time. That kind of consistency and transparency allows both the community and Capital Metro to be able to plan ahead.

In addition to streamlining the fare structure, Capital Metro also plans to make it easier to pay, with a new mobile ticketing app to debut in time for the launch of MetroRapid bus rapid transit service in early 2014. The Capital Metro board approved a contract with Bytemark Inc., to develop, host and maintain the mobile ticketing app.

Capital Metro will begin a public involvement campaign over the next few months to discuss the various recommendations and get feedback from the community. Public input will shape a final fares proposal that the Capital Metro board will consider for adoption in September.

RELATED ARTICLE: Check out, "Hydrogen Fuel-Cells Gather Steam as Viable Option."

View comments or post a comment on this story. (0 Comments)

More News

TransPro’s Mark Aesch to Deliver Keynote Address at BusCon 2015

The session, sponsored by Q’Straint, will surely inspire participants as Aesch will bring to life stories from lessons learned during his many years as a transit management leader and innovator.

Port Authority to realign gates at NYC bus terminal

The changes are aimed at improving bus operations and reducing congestion in the terminal that can stretch back out into the inbound Lincoln Tunnel and beyond.

Mich. BRT plan on track, set for possible 2018 launch

The 8.3-mile route, with a proposed 27 stops, would replace the Capital Area Transportation Authority’s current Route 1 from downtown Lansing to the Meridian Mall. Results from the plan’s environmental assessment study are expected to be shared at a public hearing this fall.

Kiel Seats part of largest refurbished electric fleet in North America

Left on purpose without upholstery option, each double seat weighs only 45 lbs. yet provides an optimum of comfort for riders through its ergonomically formed design. The slim contour of the seat’s back offers a maximum of legroom for passengers and enhanced accessibility getting in and out of the seat.

NJ TRANSIT to add 772 MCI Commuter Coaches

The latest equipment purchase in a 33-year relationship, the $395 million order for clean diesel, cruiser-style coaches will offer NJ TRANSIT riders three-point seatbelts and comfortable forward-facing seating for 57 passengers.

 

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close