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Question of the Day- What do you like about your job?

As part of the APTA Annual Meeting, METRO asked top executives what they liked about their job. Here are their answers.

September 30, 2013
Question of the Day- What do you like about your job?

Photo courtesy Daniel Schwen

3 min to read


Photo courtesy Daniel Schwen
Brad Miller

Brad Miller, CEO
Pinellas Suncoast Transit Authority
St. Petersburg, Fla.
“I love being a CEO of a public transit organization, because I feel like I’m a leader that is making a difference in my local community.”

Ron Kilcoyne, GM (updated)

Ron Kilcoyne


Lane Transit District
Eugene, Ore.
“Never a dull moment. Every day is different. I am passionate about the value of public transportation and enjoy the opportunity to be in a position to be responsible for providing this service, and to improve the quality and quantity of service, at the agency level as well as through APTA and other organizations at the industry level.”

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Steven Brown

Steven Brown, GM
Gold Coast Transit
Oxnard, Calif.
“Working with great staff and the challenges of dealing with new issues each day, as well as the variety of the job and the ability to really impact how we deliver great customer service.”
Michael Burns, GM
Santa Clara Valley Transportation Authority
San Jose, Calif.
“The immediate, positive impact of our work on the community and the responsibility that it brings for addressing both daily and long-term transportation needs.”

Brian J. Lamb, GM

Brian J. Lamb


Metro Transit
Minneapolis
“At the end of the day, the most rewarding part of my job is serving in a position where I’m able to interact with so many different people. Every day I am inspired by the professionalism and personalities of Metro Transit employees whether they work in operations, maintenance, transit police, planning, finance or any of the other departments that keep us rolling every day. And if that weren’t enough, we have the best customers in the world.”

Michael Setzer

Michael Setzer, CEO
Nassau Inter-County Express
Long Island, N.Y.
“It is a perfect mix of business and public affairs.”

Jeff Arndt, president/CEO

Jeff Arndt


VIA Metropolitan Transit
San Antonio, Texas
“I like knowing that each and every day VIA is contributing to the essential well-being and prosperity of our customers and our community. We make it possible for people to get to their job and then back home; to access medical treatment; to pursue higher education; or to visit their grandkids (best of all). I’m especially proud that our agency has chosen to focus technology investments first on projects that enhance the customer experience. I like knowing that I, and every single member of the VIA team, make a real difference every day.”

Michael Giugno

Michael Giugno, managing director/president
Milwaukee County Transit System/Milwaukee Transport Services Inc.
Milwaukee, Wis.
“During my 32 years in the transit industry, I progressively worked my way from a bus operator to my current position as managing director. At Milwaukee Transport Services Inc. (MTS), the operator of Milwaukee County Transit System since its inception in 1975, something new and exciting is always on our agenda. We take pride in bringing improvements to Milwaukee County residents who rely on us to get them to where they need to go safely, efficiently and on time.”

Brenda Broyles, director

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Brenda Broyles


Pueblo Transit
Pueblo, Colo.
“Innovation in the transit industry and the ability to contribute to change.”

Ray Friem

Ray Friem, chief operating officer, transit
Bi-State Development Agency
St. Louis
“One could not ask for a more challenging career than in public transit. You have all of the pressures of a conventional business, coupled with all of the oddities associated with government.”

Carl Sedoryk, GM/CEO

Carl Sedoryk


Monterey-Salinas Transit
Monterey, Calif.
“I enjoy the crosscutting nature of how transit services positively impacts the diverse urban and rural communities we serve, and that I get immediate feedback on whether we are getting it right, or not.”

David King

David King, CEO/GM
Triangle Transit
Durham, N.C.
“It is relevant, varied and challenging.”

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