Bus

Houston METRO, Google partner for real-time info

Posted on April 29, 2014

Houston METRO partnered with Google to offer real-time bus information as well as detour alerts.

“We are focused on improving the customer experience,” said METRO Board Chairman Gilbert Garcia. “Not only will our customers know when their bus will arrive, but if there’s a detour in place on their route, that information will pop up and they can factor this in their plans, too.”

If for any reason a bus loses connectivity — as the GPS information is transmitted via cellular communications — trips posted will revert to the bus’ scheduled times.

About 77% of METRO’s bus fleet is currently equipped with the hardware to provide real-time bus information. The agency is working to bring the remainder of the fleet online.

The agency also offers other rider tools such as the METRO T.R.I.P. app, which helps customers on-the-go plan their trip using scheduled and real-time information, among other features.

“METRO is the first major transit agency, that we’re aware of, to develop its own stand-alone transit app,” said METRO President/CEO Tom Lambert. “We are trying to make it easier for our customers to navigate our system by bringing these types of tools to their fingertips.”

METRO first teamed up with Google in 2008 by sharing its schedules, which were loaded into Google Maps, for quick, easy trip planning. Of the two trip planners METRO offers on its website, about 50% use Google Maps.

The agency’s trip planner will continue to be available to customers but will be phased out in the future.

View comments or post a comment on this story. (0 Comments)

More News

BC Transit piloting video cameras on buses

Up to six cameras will be installed on each bus. There is no live monitoring of the video which will only be removed and viewed by authorized security staff following a reported incident. Only video required for security purposes will be retained, all other video will be erased.

Calif. agencies approve merger

Pending adoption by its member entities, the merger between Victor Valley Transit Authority and Barstow Area Transit is slated to take effect July 1, 2015.

MCI Stands Up for Transportation in Pembina, Chicago and Louisville

Officials at MCI’s Pembina plant included Rep. Kevin Cramer, R-N.D.; North Dakota Commerce Department Commissioner Alan Anderson; Gail Hand, northeastern director for Sen Heidi Heitkamp, D-N.D.; Tom Brusegaard, regional director for Sen. John Hoeven, R-N.D;  Pembina County Commissioner Hetty Walker; and Cavalier, N.D. Mayor Ken Briese.

Uber adds rickshaws to service in India

Drivers are told to say ‘namaste,’ a common Indian greeting, and are encouraged to use their meters. Uber pays its drivers an additional 40 rupees, or just over 60 cents, per ride on top of the fare.

2,627 complaints lodged on Fla.'s HART bus system

The unedited complaints represent only one side of the story and often are fired off by people who are upset. HART says its own GPS and video technology shows many are plain wrong. The agency relies upon the list to target areas of customer service that are in need of improvement.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close