Bus

BART introduces security app

Posted on September 2, 2014

The Bay Area Rapid Transit District (BART) is launching a simple-to-use app available for iOS and Android devices, which will allow riders to easily report crimes, suspicious items or activities on the BART system.

Riders have been asking for a safe, silent and discreet way to communicate with BART when they are on a train or in a station and this new application will make that happen.

Riders can use BART Watch to send a text description of what they are seeing and/or attach a picture. Or, there is a "one tap" button that will connect them with BART Police by phone. Text reports may be sent anonymously. If they are in an area without cellular service, the report will be stored and delivered as soon as there is service again.

RELATED: BART Reaches Out to Customers to Gets its 'Fleet of the Future' Right

Simple pull-down menus let riders choose the report type they would like to send, such as crime in progress, illegally parked vehicle, disruptive behavior, robbery/theft, unattended bag or package, vandalism and more. There is a "Test" option that lets users practice with the app before an emergency. Reports go directly to BART Police dispatch and are prioritized for response.

The app also allows BART Police to send alerts to riders in emergencies such as a lost child. BART is the first system with this technology to offer versions in Spanish and Chinese.

In March, The BART Board of Directors approved a multi-year contract with ELERTS Corp., which has created similar apps for other U.S. transit agencies including Boston’s Massachusetts Bay Transportation Authority, the Metropolitan Atlanta Rapid Transit Authority and the Santa Clara Valley Transportation Authority.

View comments or post a comment on this story. (0 Comments)

More News

Senator visits Midwest Bus Corp., lauds job creation

Due to the size of a 155-bus order from MBTA, dozens of new jobs have been created by the company.

[Video] Highlights from BusCon 2018 in Indianapolis

Mobility, technology, and new vehicles were just some of the highlights of event held Oct. 1 to 3.

Mass. BRT pilot combines design, art to launch improved experience

Featuring the work of five local artists along the corridor, the pilot aims to bring more efficient and reliable service.

The Rapid adding 16 New Flyer articulated buses

The buses will support Grand Rapids’ second new BRT line, with funding provided by the FTA and the Michigan DOT.

WeGo to pilot tech allowing hybrid buses to convert to battery mode

Select buses will feature the exclusive GPS-based technology from BAE Systems.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation