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San Francisco introduces interactive, online performance dashboards

Posted on August 20, 2015

The San Francisco Municipal Transportation Agency (SFMTA) introduced new, interactive, online dashboards that will allow the agency to better report out on its performance by sharing up-to-date information with the public and increasing transparency and accountability as the SFMTA works to improve the transportation network.

“In an effort to improve what we do, the SFMTA has been regularly reporting these metrics to the public for many years,” said SFMTA Director Ed Reiskin. “While those existing reports are informative, sharing these interactive reports will allow us to engage with the public in a more meaningful way, because the data is easier to find, easier to read and updated constantly.”

The site contains results from 13 key areas, including the percentage of on-time performance, mode share, crime stats, the agency’s carbon footprint, collision data and other information aligned with the SFMTA’s strategic plan.

The interactive performance dashboards are organized by the four goals outlined in the SFMTA’s 2013-2018 Strategic Plan. The Strategic Plan’s four overarching goals help shape how the agency prioritizes its attention, resources and staff over the next six fiscal years. The four goals are: (1) Create a safer transportation experience for everyone; (2) Make transit, walking, bicycling, taxi, ridesharing and car sharing the preferred means of travel; (3) Improve the environment and quality of life in San Francisco; and (4) Create workplace that delivers outstanding service.

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