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April 29, 2013

Fla. county gives contractor 3 months to fix issues

WEST PALM BEACH, Fla. — Complaints from paratransit service riders prompted the Palm Beach County Commission to give its troubled contractor three months to fix the problems or face $1.4 million in fines, according to the Sun Sentinel.

County officials have been inundated with complaints about late pickups, no-shows, drivers getting lost, accidents and other problems. The company was put on probation by the commission and told they have until mid-July to improve service by adding vehicles and installing GPS systems. For the full story, click here.

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