National Interstate Insurance Co., a provider of transportation insurance, entered into a preferred partnership with Trailways Transportation System Inc. (Trailways) to provide its members with enhanced risk management and claims services.
The agreement, which was effective January 1, 2013, is designed to deliver a superior level of service to Trailways' members who purchase their insurance through National Interstate. Program benefits, provided by both National Interstate and its affiliate, Safety, Claims and Litigation Services LLC include access to a variety of risk management tools and resources, including an exclusive online customer website, and accident event recorder technology. They will also enjoy specialized claims management services including accelerated communication, subrogation assistance, and personalized file reviews.
"We are excited to strengthen our relationship with Trailways' members through our new affinity agreement," said Michelle Silvestro, assistant vice president and national commercial marketing manager for National Interstate. "The entire National Interstate team is committed to providing the expertise, risk management services and valued-added resources to assist Trailways' members in promoting a culture of safety in their organizations. We also take great pride in delivering exceptional claims management. Our goal is to act as an advocate to help reduce the cost of customer claims as well as communicate, listen and respond quickly."
"We are so pleased and honored to be forming a preferred program partnership with the National Interstate Team," said Gale C. Ellsworth, president and CEO, Trailways Corporate Office. "They have a long, progressive history in providing a great line of auto liability coverage products, and we truly appreciate their continued and dedicated support of the Trailways team."