Topic : Access-A-Ride

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New York MTA to offer real-time, on-demand service for paratransit users

Accessibility| November 14, 2017

he e-hail app pilot, which launches this month, will allow paratransit customers to electronically hail yellow or green taxicabs on demand, similar to popular on-demand ride services such as Uber, Lyft, and others.

Transdev contracted for Denver paratransit system

Accessibility| August 29, 2017

Transdev operations are scheduled to begin Oct. 1 for the Access-a-Ride program, serving Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, and Jefferson counties in the Denver Metro region.

Accessibility| June 27, 2017

NY MTA adding mobile app to simplify paratransit travel

The upgrade comes amid a growing outcry from people with disabilities that they are being underserved.

Accessibility| December 19, 2016

N.Y. paratransit costs skyrocketing, lack of subway elevators cited: study

Access-A-Ride cost $85.2 million and carried 1.7 million rides in 2000, increasing to an estimated $506 million this year for more than 6.3 million trips.

Accessibility| December 15, 2016

Uber, taxicabs vying for New York MTA paratransit contracts

Several months ago, the state agency quietly began a “proof of concept” study in which Access-a-Ride users request a ride and the MTA dispatches one through an e-hail app such as Uber, Arro or Curb, the latter two used by cabs.

Accessibility| July 18, 2016

N.Y. MTA adds 70 wheelchair accessible MV-1's to paratransit fleet

The city’s Access-A-Ride, which already has nearly 400 MV-1s in service, is a shared-ride, door-to-door service for people unable to use public buses and subways.

Accessibility| May 23, 2016

Mismanagement, service failures cited in N.Y. MTA paratransit audit

Tens of thousands of New Yorkers left stranded; 2.5 million pick-up and drop-off times may have been manipulated to show more favorable performance and less than 50% of one car service’s trips were on-time, according to the New York City Comptroller audit.

Accessibility| July 27, 2015

NYC Transit extends contract with TransCare Corp.

Also reached an agreement with its lenders will allow TransCare to invest in new ambulances, medical equipment and computer systems needed to meet the increasing demands of TransCare’s clients in its areas of service.

Accessibility| June 15, 2015

N.Y. legislators want to simplify paratransit recertification process

Under current law, the MTA requires a recertification every five years that entails paperwork, doctor visits and physical evaluations at Access-A-Ride offices, which keeps users from abusing the program according to the MTA.

Accessibility| January 26, 2015

N.Y. MTA stand by Staten Island paratransit services

Addressing complaints brought up by several customers and Marybeth Melendez, the former democratic hopeful for State Assembly who uses the service regularly, an MTA spokesman said complaints against Staten Island car services, which address 30% of Staten Island intra-borough trips, have remained relatively flat.

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