Topic : customer needs

1 - 2 of 2

Canadian town transforms fixed-route bus fleet to on-demand service

Technology| November 18, 2018

In September, the City of Belleville, Ontario started operating a new service, in partnership with Toronto-based technology company Pantonium.

Running public transportation using the Swiss watch approach

Rail| November 22, 2016

Transportation agencies get too focused on vehicle types and moving trains and forget that the customer just wants to get where they want to go, easily, consistently, and quickly, an expert says.

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