Topic : paratransit services

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Q&A with Lextran GM Carrie Butler

Management & Operations| March 19, 2018

METRO Magazine’s Managing Editor Alex Roman spoke to Butler about Lextran’s day-to-day challenges, its alternative-fuels program, and how the lack of federal funding could impact the agency and the community it serves.

Transdev lands CATA paratransit contract

Accessibility| January 29, 2018

The company will begin providing CATA’s Spec-Tran and supplemental rural services effective April 2018, affecting more than 15,500 paratransit customers.

Accessibility| November 28, 2017

D.C. Metro investigation focuses on falsification of on-time paratransit performance

The issue came to light in a previous OIG investigation, which found more than 100,000 MetroAccess arrival times had been modified in a computer system

Accessibility| November 27, 2017

Chatham Area Transit to overhaul paratransit service

Agency is adding more staff and vehicles to its fleet.

Accessibility| March 2, 2017

MBTA expands Uber, Lyft subsidized paratransit ride program

The program was initially offered to 400 customers, but starting on Wednesday it is available to anyone eligible for The Ride.

Accessibility| February 21, 2017

Transdev wins Phoenix Dial-a-Ride service contract

Beginning July 1, 2017, the consolidation of two existing contracts will result in one service provider that operates the service, accepts customer calls, verifies customer eligibility, schedules requested trips, and maintains vehicles.

Management & Operations| February 13, 2017

Board overturns MARTA decision to outsource paratransit services

The agency decided to outsource its paratransit service in 2015, citing the need to save money, increase efficiency, and improve on-time performance rates.

Accessibility| November 14, 2016

Transdev to provide paratransit ops for Atlanta senior, youth program

Will be responsible for all aspects of paratransit operations and maintenance for Fulton County Department of Aging and Youth Services, including reservation management, scheduling and dispatch, and maintaining the 51-vehicle fleet

Accessibility| October 10, 2016

New Houston Metro pilot increases access for paratransit riders

Set to launch in January, the program will allow those riders that use MetroLift paratransit buses to ride those buses to a transit center and then transfer to a regular fixed-route bus

Management & Operations| May 16, 2016

How to Involve Seniors, People with Disabilities to Make Your Transit System More Accessible

Transportation systems are encouraged to welcome seniors and people with disabilities who want to have a role on advisory committees, who provide input into local planning activities, and who volunteer as mentors or peers to other riders.

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