Topic : paratransit services

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MBTA expands Uber, Lyft subsidized paratransit ride program

Accessibility| March 2, 2017

The program was initially offered to 400 customers, but starting on Wednesday it is available to anyone eligible for The Ride.

Transdev wins Phoenix Dial-a-Ride service contract

Accessibility| February 21, 2017

Beginning July 1, 2017, the consolidation of two existing contracts will result in one service provider that operates the service, accepts customer calls, verifies customer eligibility, schedules requested trips, and maintains vehicles.

Management & Operations| February 13, 2017

Board overturns MARTA decision to outsource paratransit services

The agency decided to outsource its paratransit service in 2015, citing the need to save money, increase efficiency, and improve on-time performance rates.

Accessibility| November 14, 2016

Transdev to provide paratransit ops for Atlanta senior, youth program

Will be responsible for all aspects of paratransit operations and maintenance for Fulton County Department of Aging and Youth Services, including reservation management, scheduling and dispatch, and maintaining the 51-vehicle fleet

Accessibility| October 10, 2016

New Houston Metro pilot increases access for paratransit riders

Set to launch in January, the program will allow those riders that use MetroLift paratransit buses to ride those buses to a transit center and then transfer to a regular fixed-route bus

Management & Operations| May 16, 2016

How to Involve Seniors, People with Disabilities to Make Your Transit System More Accessible

Transportation systems are encouraged to welcome seniors and people with disabilities who want to have a role on advisory committees, who provide input into local planning activities, and who volunteer as mentors or peers to other riders.

Accessibility| November 13, 2015

Texas paratransit agency lays off 59 as company loses state contract

The State of Texas Health and Human Services Commission canceled its three-year contract with TAPS Thursday morning, stating the transit company would no longer provide services for their Medicaid Non-Emergency Medical Transportation riders.

Accessibility| November 2, 2015

Proposed fare increase could strap neediest Fla. county residents

Manatee county officials are proposing increasing its Handy Bus paratransit services from $2 to $3 each way, as well as proposing rate increases for transportation disadvantaged services and veterans transportation.

Accessibility| October 29, 2015

Texoma paratransit service unable to pay employees

A TAPS spokesman said bus service was not affected by the lack of payroll, though reductions in service continue as the agency tries to match its service levels with the limited funds available.

Accessibility| September 2, 2015

2015 Paratransit Survey: Growing Demand for Service Tops Challenges

Recruitment and retention once again was the top driver-related challenge, with 48% reporting. Sixty-five percent of respondents implemented scheduling and dispatch software making it the most prevalent technology being used to enhance service.

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