Topic : real-time info

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Moving to the Cloud to Improve Agency Efficiency, Customer Experience

Technology| February 15, 2018

As transit agencies look to move ITS and other systems to cloud-based servers, the doors open to integrate with other technologies to both improve efficiencies and the passenger experience.

Fla.'s PSTA taps Transit as its official app

Technology| December 15, 2017

Transit has an easy-to-use interface that features PSTA’s real-time arrival information, a trip planner, and stop-by-stop directions.

Management & Operations| February 28, 2017

How open-source platforms helped 2 agencies manage real-time info

Many agencies still rely on expensive proprietary software for trip planning and real-time customer information, which present such issues as lack of user-friendly interfaces and a concomitant price structure in which license renewals and software modifications generally cost in the thousands annually.

Rail| November 30, 2016

Metrolinx launches Twitter service for all 7 GO Transit rail lines

While the new Twitter accounts will focus on specific delays for each train line, commuters will still have to check the main @GOTransit account for messages affecting the entire system, such as a snow alert or severe weather warnings. 

Bus| November 21, 2016

COTA to provide free Wi-Fi on entire 444-bus fleet

The cost to COTA will be no more than $250,000 per year, though, the agency is hopeful negotiations with companies vying for the contract will result in no charge for them.

Management & Operations| September 27, 2016

NY MTA upgrades My Alerts email, text alert system

Customers are now able to request service information at specific times of the day within 30-minute intervals.

Bus| February 1, 2016

Bluetooth, Wi-Fi sensing from mobile devices may help improve bus service

University of Washington researchers have developed an inexpensive system that uses Wi-Fi and Bluetooth signals from passengers’ mobile phones and devices to collect better data about where bus riders get on and off, how many people use a given stop and even how long they wait to transfer to another bus.

Rail| January 14, 2015

DCTA launching 'Where's My Ride' tracking tool

Unlike a mobile application, Where’s My Ride is an integrated Intelligent Transportation System, developed by Strategic Mapping, that uses accurate location data provided by a GPS device that is mounted inside each DCTA Connect bus and A-train railcar.

Bus| January 6, 2015

Bridj: How it Works

Boston’s Bridj unveiled a new app, which is currently available for download on iOS and Android. With the new app, customers can tell Bridj where they want to go, select the trip that best meets their needs and purchase a ticket.

Bus| January 6, 2015

Bridj unveils app targeting 'best' trip in real time

The app will create a more dynamic system, enabling customers to no longer have to choose to ride on a specific route, according to Bridj. The app will find a Bridj that meets a customers’ needs and, in advance of booking, get directions to the pick-up location and exactly where riders will be dropped off.

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