Topic : service delays

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Report says NY MTA misled public for years about subway delays

Management & Operations| February 13, 2019

MTA said "report is more history and politics than news, focusing on rejected practices of the past while glossing over recent reforms."

WMATA extends, improves 'Rush Hour Promise' to riders

Rail| December 18, 2018

The service guarantee has credited back approximately $1 million for more than 277,000 trips with delays greater than 15 minutes.

Rail| August 29, 2018

MBTA introduces 'stopped-train' messaging on 3 rail lines

Works within the real-time predictions for each subway line, being triggered when a train has spent two minutes longer than predicted in an area of track.

Rail| August 9, 2017

NY MTA reveals lack of manpower to fix subway issues

During an oversight meeting, N.Y. MTA officials revealed that the agency needs hundreds of skilled maintenance workers to fix the outdated system.

Rail| August 31, 2016

Sweden's high-speed trains are the least punctual in Europe

On Sweden's most important high-speed railway lines, Stockholm-Gothenburg and Stockholm-Malmö, as many as 33% of trains have been late during the period 2008-2015.

Management & Operations| June 14, 2016

London rail, Twitter piloting live alerts for 'severe delays'

Pilot of new information service to provide live notifications of severe delays directly to customers' mobiles or computers to alert them more quickly. First time that Twitter has partnered with a transport authority to provide live travel information to customers using this innovative approach.

Rail| September 9, 2015

Idea floated to replace London Underground line with high-speed walkway

Passengers would step from “feeder” walkways moving at 3mph onto a yellow “slow lane” going at the same speed through stations but accelerating to 6mph and then 9mph in lit tunnels.

Rail| June 4, 2015

[Video] N.Y. MTA: A Subway Delay Story

Published on May 18, 2015
Learn how a single delayed train can cause delays throughout an entire subway line -- and one strategy that train dispatchers use to get service back to normal.

Rail| May 27, 2015

N.Y. subway train suspension caused by massive theft of copper cable

At least 500 feet of the valuable cable was discovered stolen from roughly 12 locations along the A train tracks near Howard Beach, and some signal equipment and track components were damaged as well by electrical current that could not flow through the cable.

Bus| May 12, 2015

New CTA tech aims to reduce bus delays, provide more consistent service

The technology, known as Bus Transit Management System (BTMS), provides real-time monitoring of bus movements and modern real-time communications between bus drivers and CTA’s Control Center.

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