Topic : travel training

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Q&A with Greater Richmond Transit's travel trainer Kelsey Calder

Accessibility| November 12, 2018

The most important lessons I have learned are how to listen and how to trust.

ADA sensitivity training makes drivers MCTS' 'most valuable asset'

| November 1, 2018

Storylines about Milwaukee County Transit System bus operators are always consistent, involving a driver going above and beyond their job description in order to help someone in need.

Accessibility| July 10, 2018

GRTC announces first nationally-certified travel trainer

During GRTC’s pilot Travel Training Program, Kelsey Calder completed substantial course work and passed her final practicum in June 2018.

Accessibility| September 11, 2017

10 Steps for Transit Agencies Starting Travel Training Programs

Although traditionally offered through public transportation agencies, schools, senior service agencies, non-profit organizations and mobility managers may also conduct professional travel training.  

Accessibility| May 3, 2017

How Transit Agencies are Alleviating Demand for Paratransit Services

With ridership and costs up on systems around the nation, many are looking for ways to not only eliminate some of those costs, but also, in many cases, expand mobility for seniors and people with disabilities.

Accessibility| September 15, 2016

Las Vegas RTC's Mobility Training Center wins APTA Innovation Award

Award honors a member that demonstrates innovative concepts or effective problem-solving techniques in the public transportation industry.

Management & Operations| May 16, 2016

How to Involve Seniors, People with Disabilities to Make Your Transit System More Accessible

Transportation systems are encouraged to welcome seniors and people with disabilities who want to have a role on advisory committees, who provide input into local planning activities, and who volunteer as mentors or peers to other riders.

Accessibility| May 2, 2016

St. Cloud Training Center Improves Paratransit Process

Prior to opening its $2.2 million facility, Metro Bus paid a health care agency to conduct the physical assessments. Now, trained staff performs applicant interviews and cognitive and physical assessments during one appointment, creating a cost savings of about $125 per assessment.

Accessibility| February 22, 2016

TTC wants to integrate paratransit with regular service

The strategy is meant to stem the unsustainable demand and cost of Wheel-Trans, and free some riders from the constraints of advance booking and restrictions on when they travel.

Accessibility| January 11, 2016

[Video] L.A. Metro: A Customer's View of System's ADA Accessibility

Los Angeles Metro's video campaign, designed to encourage more people with disabilities to use the system, includes “vignettes” about transit riders with disabilities, as well as a general guide to Metro’s accessibility features and resources.

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