Magazine

January 2006 Issue

Innovative Operator Profile: Showing Off the Windy City

Metro staff

For nearly 100 years, the Chicago Sightseeing Co. has moved people through the Windy City for sightseeing, commuting and charter transportation purposes.

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Featured Articles

Innovative Operator Profile: Showing Off the Windy City
Motorcoach| May 14, 2013

Innovative Operator Profile: Showing Off the Windy City

For nearly 100 years, the Chicago Sightseeing Co. has moved people through the Windy City for sightseeing, commuting and charter transportation purposes.
Management & Operations| October 18, 2006

Fed oversight questioned during NTSB bus fire hearings

NTSB officials told by investigators that U.S. government has failed to make buses safe to ride
Management & Operations| January 1, 2006

METRO's 10 Innovative Motorcoach Operators

This year's crop of outstanding motorcoach operators includes a full-service travel agency, a purveyor of Canadian pride, a ski-trip charter operator, a tropical tour provider and much, much more. We think these profiles have something for everyone to appreciate.
Management & Operations| January 1, 2006

2006 Motorcoach Survey: Instability Continues in METRO's Top 50

This year's list again saw significant change, as Coach USA took over No. 1 from Greyhound, while 15 of the top 20 operators changed spots from last year and five new operators cracked the top 50. The good news is that a majority of operators say revenue is up.
Management & Operations| January 1, 2006

Transit Seating: A World of Features and Configurations

Spotlighting some of the popular seating products available to public transit agencies. Durability, padding and spaciousness represent attractive qualities.
Staying Focused on Rail Security
Management & Operations| January 1, 2006

Staying Focused on Rail Security

U.S. transit systems continue to upgrade their counterterrorism strategies. Bomb-sniffing dogs, security sweeps and air marshals are key elements of the plan.
Management & Operations| January 1, 2006

Talking Shop With Small and Mid-Size Bus Operators

What are the most critical issues they face on a daily basis? How do they deal with rising costs and security concerns? A coach operator, public transit professional, shuttle bus manager and two university transit specialists weigh in on these and other worthy topics.
Camptown Banks on History to Face the Future
Management & Operations| January 1, 2006

Camptown Banks on History to Face the Future

After 50 years in the industry, New Jersey bus operator has come a long way from its modest beginnings of one bus to nearly 100 vehicles.
BusCon Celebrates 10th Anniversary Vegas Style
Management & Operations| January 1, 2006

BusCon Celebrates 10th Anniversary Vegas Style

The mid-size bus and technology show, which headed back to the site of its inaugural meeting, featured more than 120 exhibitors on a 140,000-square-foot show floor. Educational sessions were highlighted by a keynote speech on customer service and laser-focused workshops.
Controlling Insurance Costs Regardless of Market Cycles
Management & Operations| January 1, 2006

Controlling Insurance Costs Regardless of Market Cycles

Simple, proactive steps that can reduce your motorcoach liability costs include marketing your best qualities to your agent, sharing risk, upgrading driver training and seeking technologies aimed at liability control.
Management & Operations| January 1, 2006

Follow the money

Now's a great time to look for more funding on federal, state and local levels.
Management & Operations| January 1, 2006

Synergy at every level

Durham Region Transit in Ontario, Canada, uses marketing philosophy based on synergy from every level of agency.
Management & Operations| January 1, 2006

Call center data mining solutions

Customer satisfaction can be improved with software analyzing customer complaints.
Management & Operations| January 1, 2006

Boomers and buses

Providing baby boomers with mobility options will be key to business for private bus operators.
Management & Operations| January 1, 2006

Busworld Europe draws record 25,000

18th biennial show in Belgium attracts nearly 40 bus manufacturers.
Management & Operations| January 1, 2006

Tour spotlights Van Hool efficiencies

ABC Companies invited several customers, employees and industry representatives to visit its manufacturing plant in Belgium.
Management & Operations| January 1, 2006

New reports vindicate environment, BRT

Growing number of studies and operators are demonstrating improved economic case for hybrids.
Management & Operations| January 1, 2006

Washington, D.C., circulator system picks up

System receiving public praise after first half year of operation.
Management & Operations| January 1, 2006

Rhode Island operator returns to coach industry after lengthy sabbatical

Arcway Bus Transportation re-opens doors, offering first-class tour and charter services to New England region.
Management & Operations| January 1, 2006

CUTA show underlines Canadian, overseas BRT successes

Canadian Urban Transit Association's fall conference underscored rise of exclusive busways.

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