Management & Operations

How to Create a Maintenance Training Program

Posted on January 1, 2001

Building a successful maintenance department depends a great deal on quality personnel. Maintenance training programs can be healthy contributors to keeping staff at peak performance levels and equipped to deal with whatever new technologies or challenges present themselves in the shop. The Orange County Transit Authority (OCTA) devised a 10-point program development plan that Richard Wong, manager of maintenance, credits as the backbone of its training efforts. 1. Establish support from management. The general manager or CEO of your system should be a champion of maintenance training. 2. Develop a needs assessment. To create an appropriate training program you need a realistic picture of where your operation is now, and where you would like it to be in the future. 3. Compile a budget. Without a set, approved list of expenditures you will have to expend time and energy begging for and borrowing every dollar. According to Wong, the average cost of training per employee in the United States is $724 per year. 4. Compose a five-year plan. It’s not possible to reach all of your goals in one year. Take a long-range vision. 5. Recruit qualified instructors. This can be the most difficult element in creating a maintenance training program. Instructors should come from within the ranks and be masters of their material if they are to earn the respect of trainees. 6. Purchase or create high-quality intellectual property. OCTA divided its training into modules and developed instructional volumes to go along with each module. That provided standardization and continuity of training. 7. Invest in facilities and equipment. Proper training requires appropriate settings and tools. OCTA also invested in a mobile training lab to save travel time. 8. Network with external resources. OCTA has relationships with four community colleges that provide training in alternative fuels and advanced technologies. The colleges and the transit system split federal and state training dollars, earning OCTA $86,000 so far. 9. Collaborate with others. OCTA conducts training sessions with other properties and school districts in Southern California. This adds new perspectives to the classes and increases competitiveness. 10. Measure your success. Earning external validation, in the form of awards and other objective recognition, can increase the internal support you receive for your program.

View comments or post a comment on this story. (0 Comments)

More News

SinglePoint, Passengera align to provide infotainment platform

The powerful passenger infotainment solution will be on display at SinglePoint’s booth #720 at the 2017 UMA Expo in St. Louis.

Sound Transit ridership up 23% in 2016 systemwide

Ridership growth particularly picked up late in the year. Average weekday ridership during the fourth quarter increased 27.9% over the same period in 2015, with light rail weekday ridership growing 83.8%.

Findings of Toronto transit report not released to public

In June, the City paid the firm to provide business case analyses for several projects planned by the city, including Mayor John Tory’s original “SmartTrack” idea for additional stops along the GO Transit rail line travelling through Toronto, and the controversial one-stop Scarborough subway extension.

HART leasing Teslas to expand rideshare program

The HART HyperLINK program partners with Transdev to provide direct connections from door to bus stop through an on-demand ride-hailing service similar to Uber,

WTC Oculus safety improvements possible following death of woman

Jenny Santos plunged from the C1 level escalator early Saturday morning as she was grabbing her twin sister's hat. She was brought to Bellevue Hospital and pronounced dead.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close