Management & Operations

10 Most Improved Transit Agencies

Posted on April 1, 2002 by METRO staff

Improving your transit agency may be as simple as adding new buses or extending into a previously unserved area. Many of the following 10 agencies did just that and saw a significant jump in ridership. Other agencies faced more daunting challenges, such as a lack of community support, lack of interest from local governments and severe service cutbacks. Those transit agencies rose to the occasion and altered either their service or marketing to make riding the system more appealing. Some agencies, like Yuba-Sutter Transit, had to do a complete overhaul to their system while others, like the Delaware Transit Corp., have constantly been improving since the day they began. In the end, the transit agencies profiled on the following pages did what they needed to improve themselves — and the results speak for themselves. To view profiles of the Top 10 click here. The Top 10 were chosen from entries submitted by readers via our Website, www.metro-magazine.com.

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