Management & Operations

Maryland Transit upgrades ability to track training and certification

Posted on May 1, 2004 by Jaclyn Roco

Keeping track of the career development of 3,200 employees can be quite time-consuming, especially if done the old-fashioned way. The Maryland Transit Administration (MTA) recently switched to a high-tech system to track employee training that has saved time and money and improved productivity. Before purchasing learning management system (LMS) software provided by Pathlore Software Corp., the MTA’s training records were kept by hand or with computer spreadsheets, according to Joseph Seitz, director of the MTA’s Office of Training and Development. Not only did this create extra work, but employees wishing to tap into their own training records would have to wade through a formal request system. Using LMS made the process much more accurate and consistent, he said. With LMS in place, MTA can save up to 1,000 hours a year in the training department’s logistics, said Pathlore spokesman Bill Perry. Additionally, all types of employees, from bus operators and mechanics to executive directors and general managers, can use LMS to manage their own career development by registering for classes and tracking professional certifications either at MTA’s computer labs or at home. “This system changes the way we think about developing our employees,” Seitz said. “We’re giving them the power to direct their careers, and we’re holding everyone in our organization accountable.” With a click of a mouse, employees can register for a class, review transcripts or take training and even certification tests, if applicable, online. LMS can also analyze gaps in skill sets by analyzing employee records and comparing their skills to job classifications. A recommended training course is then offered, and steps can be taken to set up a class on the required subject. “There’s a whole level of confidence that the person you’re assigning to the position has the skills and qualifications to do what you’re asking them to do,” Seitz said. LMS also offers a real-time snapshot of employee development. Besides analyzing employee know-how, Seitz said he can use LMS to tell his team what size classrooms are needed on any given day, how many instructors should be scheduled and how many employees are expected in the class. “The LMS keeps training on track like an air-traffic control system keeps planes on route,” Seitz added. “It also lets our workers see detailed descriptions of the training well in advance of their classes.” Real-time records also help MTA better comply with Federal Transit Administration audits by allowing auditors to obtain the necessary records in just a few keystrokes. Being able to provide agencies with information easily through LMS really streamlines the process, Seitz said. “With the LMS, you have an online record of everyone who did and didn’t complete the training,” Perry said. “Managers don’t have to rely on instructors and workers to report the outcome of classes. Ultimately, this reduces the risk of fines and penalties for failing to comply with government-mandated training.”

View comments or post a comment on this story. (0 Comments)

More News

Cubic, Chicago Transit Authority’s Ventra mobile app hits 2M downloads

The Ventra app, developed and launched by Cubic, CTA, and its transit partners in November 2015, is a free, first-of-its kind, truly regional transit application in the U.S. that allows customers to plan, manage, and pay for their journeys across three transit systems from their mobile devices

Cleveland RTA brands 2 HealthLine BRT stops

Colorful artwork and depictions of area museums are included in the new designs that embellish the stations.

MARTA's Parker among Atlanta's 'Most Admired' CEOs

This distinction by The Atlanta Business Chronicle recognizes Atlanta’s leading executives in various industries and professional disciplines, according to the publication.

USSC names midwestern regional sales manager for U.S.

As part of the North American Transit Sales Team, Sonny Gordon joins the organization with 20 years of experience in the industry.

Metra picks Derwinski to lead agency as CEO

The current chief mechanical officer oversees 650 employees responsible for the repair, inspection, cleaning and maintenance of nearly 1,200 railcars and locomotives.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close