Management & Operations

Report: Transit agencies played vital 9/11 role

Posted on September 11, 2003

A new report sheds light on the vital role in rescue and recovery work by New York and Washington, D.C., transit agencies during Sept. 11. The new report, "Saving City Lifelines: Lessons Learned in the 9/11 Terrorist Attacks," released by the Mineta Transportation Institute, reveals that public transit agencies were the unsung heroes of the Sept. 11 attacks. From their role in saving passengers' lives and evacuating Lower Manhattan to delivering rescue workers and heavy equipment to Ground Zero and providing communications capacity, the transit agencies played a vital role in rescue and recovery work. Valiant efforts resulted in system repairs and the establishment of new service in fractions of the usual required time, greatly assisting New York's economic recovery. The report is available online at

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