Management & Operations

Washington transit agencies to pilot smart card program

Posted on August 30, 2006

Seven transit agencies from the state of Washington will test a new smart card electronic fare system designed to make it simpler for customers to travel across transit systems that have different fares. The seven transportation agencies, including Sound Transit, Kitsap Transit and King County Metro Transit, have begun to recruit riders on targeted routes to take part in a comprehensive test that they hope will pinpoint potential operational problems. “This is a complex project brining together multiple fare types from seven different systems, which is why we want to see where the glitches are before rolling out the smart card system on a broader scale,” said Kevin Desmond, GM of King County Transit. The agencies will ask as many as 6,000 riders to participate in a six-week trial that is set to begin Nov. 9. Following the trial program, participants will be asked to provide feedback on the project that will help the participating agencies fine-tune the final smart card system.

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