Chicago transit supervisors to use bus tracker

In August, the Chicago Transit Authority (CTA) will make the majority of its bus supervisor positions mobile, rather than assigned to fixed locations.

Using Bus Tracker, and a Supervisor Information Management System (SIMS), bus supervisors will have access to real-time information to better manage the on-time performance of buses, and deal proactively with bus bunching and service delays to riders.

Supervisors will also have GPS-enabled phones and wireless laptops, which will improve communication and tracking with the CTA’s Control Center. This new technology is expected to save the CTA approximately $1.5 million.