Management & Operations

MV assumes IndyGo call center operations

Posted on January 12, 2009

Beginning January 1, MV Transportation Inc. assumed operations of the IndyGo transit call center for the Indianapolis Public Transit Corp. (IPTC)

Under the terms of the contract, MV will perform all day-to-day paratransit services as well as all call center functions, including reservations, dispatch and scheduling. The company will also begin the implementation of the Trapeze software for IndyGo, and will devote one Trapeze specialist to remain onsite during the transition into the new scheduling system.

In addition to Trapeze, MV will also introduce its Real Time Monitoring system to assist the dispatch team in improving productivity while keeping service on time.

View comments or post a comment on this story. (0 Comments)

More News

HART leasing Teslas to expand rideshare program

The HART HyperLINK program partners with Transdev to provide direct connections from door to bus stop through an on-demand ride-hailing service similar to Uber,

WTC Oculus safety improvements possible following death of woman

Jenny Santos plunged from the C1 level escalator early Saturday morning as she was grabbing her twin sister's hat. She was brought to Bellevue Hospital and pronounced dead.

New mobility website to track Washington, D.C. traffic congestion

The dynamic web tool shows the District’s state of mobility for surface transportation modes and outlines DDOT’s recommendations for managing and operating built infrastructure to meet growing demand.

McDonald Transit/RATP Dev to operate Fla. transit service

Will provide management of the operations and vehicle maintenance for Lake County’s LakeXpress, fixed-route service and the paratransit service, Lake County Connection.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close