Management & Operations

NJ Transit expands mobile ticketing

Posted on September 19, 2013

NJ Transit is expanding MyTix, the agency’s mobile ticketing program, to include the Main/Bergen County and Port Jervis rail lines, enabling customers to purchase and display tickets and passes anytime, anywhere, using their smartphones.  

The program will also now include weekly passes in addition to one-way tickets and monthly passes.

In April, NJ Transit introduced MyTix as a pilot program on the Pascack Valley Line, as well as between Penn Station New York and the Meadowlands Rail Station for special events, to test the functionality of the app and determine the feasibility of expanding it to include other rail lines. The expansion of MyTix to the Main/Bergen County and Port Jervis lines marks the next phase in a gradual system-wide rail rollout of the program, to be completed by the end of the year.

“Following a successful pilot program on the Pascack Valley and Meadowlands Rail Lines, the expansion of MyTix to the Main/Bergen County and Port Jervis lines is the next step toward our ultimate goal of putting this technology into the hands of all of our rail customers,” said Transportation Commissioner and NJ Transit board chairman James Simpson. 

RELATED: "TriMet mobile ticketing app sales reach $100K"

“As part of our ongoing effort to tap into the latest technology to improve the overall customer experience, we are expanding our mobile ticketing app to give more customers the ability to treat their smartphones as both a ticket vending machine and rail ticket or pass all in one, providing for a seamless travel experience,” said NJ Transit Executive Director James Weinstein.

MyTix is available for free download on any web-enabled iOS or Android operating system, via the App Store for iOS devices and the Google Play Store for Android devices.
 
The app was designed with input from customer focus groups, as well as NJ Transit frontline rail employees and customer service staff.

RELATED: "MBTA's mobile ticketing app reaches $10M is sales, wins award"

View comments or post a comment on this story. (0 Comments)

More News

AC Transit GM abruptly quits post

In his resignation letter, David Armijo said his “goal of providing safe, reliable and sustainable transit service in the East Bay has been accomplished.” Armijo’s resignation is effective immediately.

Pierce Transit CEO search down to 2 candidates

Michael D. Griffus is the former chief executive of Keolis Transit America, a Los Angeles-based company that manages transit and rail operations across North America, while Susan Dreier is currently serving as chief operating officer at Ore.’s Salem-Keizer Transit.

Monterey-Salinas Transit upgrades Hastus management software

The new modules will allow MST’s employees to access various functionalities over the Web, including bidding on work and vacation choices, and make it easier for the agency to establish run times, produce detailed itineraries with accurate distance calculations and automatically format schedules suitable for posting at each stop.

Metra hires firm to pull financial management out of 'Stone Age'

Agency is still using paper to perform some basic financial functions, including purchase requisitions, purchase orders, incoming and outgoing invoices and pay stubs, officials said.

C-Tran paves the way for higher quality onboard transit video

Apollo Video Technology has worked with several agencies through their IP implementations, refining a solution that maximizes all of the benefits of IP technology, and learning a few lessons along the way. C-Train is one agency who recently put this technology to the test.

See More News

Post a Comment

Post Comment

Comments (0)

Please sign in or register to .    Close