Management & Operations

NJ Transit expands mobile ticketing

Posted on September 19, 2013

NJ Transit is expanding MyTix, the agency’s mobile ticketing program, to include the Main/Bergen County and Port Jervis rail lines, enabling customers to purchase and display tickets and passes anytime, anywhere, using their smartphones.  

The program will also now include weekly passes in addition to one-way tickets and monthly passes.

In April, NJ Transit introduced MyTix as a pilot program on the Pascack Valley Line, as well as between Penn Station New York and the Meadowlands Rail Station for special events, to test the functionality of the app and determine the feasibility of expanding it to include other rail lines. The expansion of MyTix to the Main/Bergen County and Port Jervis lines marks the next phase in a gradual system-wide rail rollout of the program, to be completed by the end of the year.

“Following a successful pilot program on the Pascack Valley and Meadowlands Rail Lines, the expansion of MyTix to the Main/Bergen County and Port Jervis lines is the next step toward our ultimate goal of putting this technology into the hands of all of our rail customers,” said Transportation Commissioner and NJ Transit board chairman James Simpson. 

RELATED: "TriMet mobile ticketing app sales reach $100K"

“As part of our ongoing effort to tap into the latest technology to improve the overall customer experience, we are expanding our mobile ticketing app to give more customers the ability to treat their smartphones as both a ticket vending machine and rail ticket or pass all in one, providing for a seamless travel experience,” said NJ Transit Executive Director James Weinstein.

MyTix is available for free download on any web-enabled iOS or Android operating system, via the App Store for iOS devices and the Google Play Store for Android devices.
 
The app was designed with input from customer focus groups, as well as NJ Transit frontline rail employees and customer service staff.

RELATED: "MBTA's mobile ticketing app reaches $10M is sales, wins award"

View comments or post a comment on this story. (0 Comments)

More News

SEPTA, Uber partner to solve first mile, last mile issues in suburbs

Under the partnership, which will run from Memorial Day weekend through Labor Day, Uber rides to and from 11 selected Regional Rail stations will be discounted by 40%, with a maximum discount of $10 per ride.

$27 Billion, 5-Year New York MTA capital program gets final approval

The passage marks the largest investment in MTA infrastructure in state history and outlines five years’ worth of vital investments to renew, enhance and expand the MTA network.

MBTA GM DePaola to retire, citing cancer fight

His accomplishments as GM include improving service for MBTA riders, designing and implementing an $83 million Winter Resiliency program and ensuring that the renovation of Government Center Station was completed on time and on budget.

D.C. Metro fires 20 managers

The agency declined to specify what departments the fired managers worked in or what any of the managers’ individual job responsibilities were, however according to reports one-third worked in subway operations.

INIT set to break ground on new Chesapeake, Va. headquarters

The facility will eventually house INIT’s growing office staff, their two manufacturing firms and a large warehouse.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close