Management & Operations

Dallas/Fort Worth transit agencies to survey riders

Posted on January 22, 2014

Photo courtesy DART
Photo courtesy DART
Dallas-Fort Worth’s public transportation agencies are partnering with the North Central Texas Council of Governments (NCTCOG) to determine how residents are using the regional transit system and what changes could be made in the future to better accommodate the needs of an increasing population.

Dallas Area Rapid Transit (DART) and Trinity Railway Express (TRE) passengers will be asked to participate in two types of ridership surveys beginning next month.

Denton County Transportation Authority (DCTA) and Fort Worth Transportation Authority (The T) passengers will be surveyed from September through November, during the second phase of the $1.5 million project.

Beginning the first week of February, DART and the TRE will conduct "stop-to-stop" surveys, which will continue through mid-March, in an effort to determine the trip patterns at each bus stop and rail station. Bus passengers on certain routes will be given cards and asked to return them when getting off the bus. On selected trains, passengers will be asked to provide their final destination when they board. The goal is to gather information from 20% of passengers.

The other type of survey, conducted from the conclusion of the "stop-to-stop" survey through May, will involve surveyors asking randomly selected riders questions in an effort to collect demographic information and details about the use of public transportation. The goal is to capture information from 10% of passengers.

The surveyors will wear vests identifying their purpose and use tablet computers to enter the data. On express bus routes, passengers who agree to answer questions will be provided questionnaires to complete and return to the surveyors when they exit. The surveys are completely voluntary and answers will be kept confidential.

Questions regarding the passengers' starting locations and destinations will provide details about why people are choosing transit and paint a picture of where demand is heaviest. The survey information will allow transit agencies to better address demand, as they will know the length, time and purpose of trips.

The surveying project will provide transit agencies with a travel-behavior model allowing them to project future ridership and specific destinations with a high demand. The information could also improve the transit agencies' competitiveness when applying for federal funding for service expansion and enhancement.

View comments or post a comment on this story. (0 Comments)

More News

L.A. Metro reconsidering selling naming rights for trains, stations

Since board approval in December, the staff received new information from the Los Angeles County Counsel’s Office saying corporate naming decisions by Metro could lead to free speech entanglements

Metra chief Orseno to retire in December 2017

Orseno began his career in 1974 as a ticket collector on Chicago Rock Island & Pacific Railroad commuter trains.

WSP | PB taps Werkmeister as nat'l strategic pursuit manager

She has 27 years of business development, marketing and sales experience, and has successfully led major strategic campaigns for large infrastructure pursuits across Southern California.

Cubic names Walker Ford VP/GM of Eastern region, Americas

This region includes Miami where the EASY Card revenue management system has become a major Cubic project, which recently expanded under a $33 million contract for upgrades to cloud-based services supporting mobile- and open-payment technologies.

New GSA partnership to reduce D.C. Metro energy costs

The partnership lowers Metro’s electricity supply rate within the District, and is expected to save the authority more than $1 million per year compared with existing supply rates.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close