Management & Operations

Dallas/Fort Worth transit agencies to survey riders

Posted on January 22, 2014

Photo courtesy DART
Photo courtesy DART
Dallas-Fort Worth’s public transportation agencies are partnering with the North Central Texas Council of Governments (NCTCOG) to determine how residents are using the regional transit system and what changes could be made in the future to better accommodate the needs of an increasing population.

Dallas Area Rapid Transit (DART) and Trinity Railway Express (TRE) passengers will be asked to participate in two types of ridership surveys beginning next month.

Denton County Transportation Authority (DCTA) and Fort Worth Transportation Authority (The T) passengers will be surveyed from September through November, during the second phase of the $1.5 million project.

Beginning the first week of February, DART and the TRE will conduct "stop-to-stop" surveys, which will continue through mid-March, in an effort to determine the trip patterns at each bus stop and rail station. Bus passengers on certain routes will be given cards and asked to return them when getting off the bus. On selected trains, passengers will be asked to provide their final destination when they board. The goal is to gather information from 20% of passengers.

The other type of survey, conducted from the conclusion of the "stop-to-stop" survey through May, will involve surveyors asking randomly selected riders questions in an effort to collect demographic information and details about the use of public transportation. The goal is to capture information from 10% of passengers.

The surveyors will wear vests identifying their purpose and use tablet computers to enter the data. On express bus routes, passengers who agree to answer questions will be provided questionnaires to complete and return to the surveyors when they exit. The surveys are completely voluntary and answers will be kept confidential.

Questions regarding the passengers' starting locations and destinations will provide details about why people are choosing transit and paint a picture of where demand is heaviest. The survey information will allow transit agencies to better address demand, as they will know the length, time and purpose of trips.

The surveying project will provide transit agencies with a travel-behavior model allowing them to project future ridership and specific destinations with a high demand. The information could also improve the transit agencies' competitiveness when applying for federal funding for service expansion and enhancement.

View comments or post a comment on this story. (0 Comments)

More News

Denver RTD launches mobile-friendly website

Enhancements on the redesigned site include new ways to customize schedules and the ability to look up the next scheduled departure from a stop or current location with the new Next Ride tool.

Starbucks partners with ride-sharing co. Lyft for rewards program

Includes a plan to reward Lyft drivers and customers in the U.S. with My Starbucks Rewards “stars” that will count toward food and beverages at Starbucks stores.

San Diego MTS teams with UC San Diego to rename Blue Line Trolley

Will be renamed the “UC San Diego Blue Line,” to highlight the opportunity for all San Diegans to seek medical care at UC San Diego Health facilities.

NJ TRANSIT raising bus, rail fares by 9%

NJ TRANSIT officials have said the increases, which were proposed in April, are needed to close a $60 million budget gap that remained even after the agency recently cut $40 million. The increases are the first since 2010 when fares increased an average of 22%.

Missouri Gov. signs bill funding Kansas City transit

The bill, approved with bipartisan support in the Missouri General Assembly, provides about $35 million in annual funding for the Kansas City Area Transportation Authority. The legislation also permanently locks the tax in place, meaning it will no longer be subject to legislative renewal.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close