Management & Operations

Keolis awarded $2.6 billion contract to run MBTA commuter rail

Posted on March 7, 2014

After a highly competitive review, Keolis North America has been awarded a $2.6 billion, eight-year contract to manage, operate and maintain the Massachusetts Bay Transportation Authority (MBTA) commuter rail service.

The MBTA contract awarded to Keolis Commuter Services, a division of Keolis North America, is the single largest public transportation contract in the country. It includes the option for two additional two-year extensions. If the extensions are granted, the total contract value would rise to $4.2 billion over 12 years.

“The MBTA is looking forward to this partnership as we launch an exciting new era in Commuter Rail service,” said MBTA GM Dr. Beverly A. Scott. “The new Commuter Rail contract will lead to an enhanced customer experience, more effective management and greater operator accountability.” 

Dr. Scott said customer benefits will be realized in a number of key areas including on-time performance, vehicle reliability, cleanliness, fare collection and communications.

The MBTA, also commonly known in Massachusetts as “The T,” is the fifth-largest rail system in the U.S. It serves approximately 127,000 passengers daily with 13 lines, 671 track miles, 134 stations, and 500 daily trains.

In winning the contract, Keolis North America unseated the longtime incumbent operator, Massachusetts Bay Commuter Railroad Co. (MBCR), who recently asked a judge to halt the contract.

Keolis North America has a strong record of success with VRE since unseating the incumbent operator and beginning service in 2010. Since that time, ridership, customer satisfaction, and on-time performance for the VRE system have all reached record highs.

Keolis North America will begin operating the MBTA commuter rail line on July 1, 2014.

View comments or post a comment on this story. (0 Comments)

More News

Valley Metro's Banta announces resignation

Has been with the agency since 2010 and oversaw its transition from a construction agency to an operating agency. He plans to work with the board to find his replacement.

Public transit users save $9,286, annually

The savings are based on the cost of commuting by public transportation compared to the cost of owning and driving a vehicle, which includes the Nov. 23 average national gas price and the national unreserved monthly parking rate numbers.

After criticism, MBTA delays schedule changes

The schedules, which would have operated two fewer trains out of North Station per day, were criticized by some as cuts. The MBTA had said the changes would improve service and decrease delays.

Amazon pulls controversial ads from NYC subways

The ads were for its new series, “The Man in the High Castle,” and featured wrapped New York subway seats with iconography from Nazi Germany and Imperial Japan.

Chicago agencies release new Ventra mobile payment app

The app is the first of its kind to allow customers to pay for rides on all three transit systems — CTA, Metra and Pace — from their mobile devices, transforming the way people across Chicago take transit each day.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close