Management & Operations

Masabi to launch mobile ticketing with New York’s MTA

Posted on May 1, 2014

Masabi, a leader in mobile ticketing and payments for transit, today announced that New York’s Metropolitan Transportation Authority (MTA) has selected the company to provide mobile ticketing for both the Metro-North Railroad (MNR) and Long Island Rail Road (LIRR).

RELATED: As Mobile Ticketing Makes Strides, E-fare Tech Ramps Up

Masabi’s mobile ticketing technology will allow riders to buy train tickets using their smartphones, anytime and anywhere, eliminating the need to ever carry a paper ticket again.

Customers will be able to quickly and securely buy and use electronic tickets for both railroads using a mobile ticketing application or website. This technology means that customers no longer have to wait in line at ticket machines, or fumble for cash to pay on board, revolutionizing the process of buying tickets on the two largest commuter railroads in the U.S.

WATCH: MBTA's mTicket app demonstration

The MTA will be using Masabi’s JustRide platform, a deployment-proven, end-to-end mobile ticketing and fare collection system. The award-winning product includes features such as ticket purchase, user display and easy validation together with sophisticated back-end infrastructure for secure payments, ticket management, customer service, reporting and real-time analytics.

“This is a step forward as we look to use the latest technologies available to make fare payment at all our agencies easier, faster, and more convenient,” said Thomas F. Prendergast, Chairman and CEO of the MTA.

"Mobile ticketing is all about making life easier for transit riders," said Ben Whitaker, CEO of Masabi. "By transforming smartphones into vending machines, we are making waiting in line a thing of the past. We are excited to be working with Metro-North and Long Island Rail Road to bring our award-winning technology to New York's commuters."

Through the app, all ticket types will be available for purchase including one-way, round-trip, ten-trip, weekly passes, and monthly passes: from any origin or destination with payment being made via either debit or credit card. Tickets are sent to users’ phones in the form of an electronic ticket that can be validated visually by conductors, or as an encrypted barcode that can be scanned by a conductor’s handheld device to verify that the barcode is valid.

“As a lifelong Metro-North rider, it is exciting to be bringing our technology to New York’s commuter railroads,” said Josh Robin VP of North America, Masabi. “With our technology, the MTA will be able to deliver industry-leading innovation to its riders at a fraction of the cost of traditional fare payment technology.”

View comments or post a comment on this story. (0 Comments)

More News

Office building rents 40% higher when transit accessible, study finds

Nationally, the CSAs of Denver, New York/New Jersey, Washington, D.C., and the San Francisco Bay Area are rated the highest on the transit-accessibility scale.

MBTA hires communications vet to enhance customer experience

As the MBTA’s new chief customer officer, Danny Levy will be responsible for improving the daily experience of MBTA riders.

Lyft to offer discounts for people using bikes, scooters to connect to transit

The company recently acquired Motivate, which runs Citi Bike in New York City and Ford's GoBike program in San Francisco.

Caltrain takes new approach to fare enforcement

In the past, Caltrain has used a proof-of-payment/honor-based system, and conductors were responsible for daily fare inspections.

L.A. Metro reduces bike-share fares, plans expansion

In reducing the walk-up price to just $1.75, Metro has now made the cost the same as a one-way fare for Metro’s Bus and Rail System.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close