Management & Operations

Virginia Railway taps GlobeSherpa for mobile ticketing

Posted on May 28, 2014

jpmueller99
jpmueller99
The Virginia Railway Express (VRE), a joint project of the Northern Virginia Transportation Commission and the Potomac and Rappahannock Transportation Commission, selected GlobeSherpa to provide a complete, end-to-end mobile phone ticketing software system for VRE riders.

When the new ticket system launches, VRE customers will be able to purchase and use VRE commuter rail tickets with just a few clicks on their smartphone.

GlobeSherpa was chosen from over 15 qualified vendors and after a lengthy competitive procurement and evaluation process.

"We wanted to give our customers a secure and convenient way of purchasing and validating VRE tickets and we believe GlobeSherpa's mobile ticketing system will be a tremendous leap forward for our riders," said Doug Allen, CEO at VRE. "Mobile ticketing technologies can reduce the cost of fare collection, help optimize operations, and improve the rider experience and we're pleased to get this project going."

VRE will be using GlobeSherpa's end-to-end mobile ticketing and fare collection platform that includes:

  • A rider application and eCommerce website for fast purchase and easy use of mobile tickets by VRE riders.
  • A fare inspector application to quickly authenticate and verify tickets.
  • A sophisticated transaction and operations management system back-office analytics software that allows VRE operations staff to manage the system through an easy-to-use, yet robust, cloud-based dashboard.

Through the app, all VRE fares will be available for purchase including Single Ride, Ten Trip, Five Day, and Monthly Passes. Riders will be able to purchase tickets for any origin or destination and pay with either a debit or credit card. Tickets are sent to users' phones in the form of a secure, animated electronic ticket that can be validated visually by conductors, or scanned by a conductor's handheld device using an encrypted barcode that will verify that the ticket is valid.

The mobile ticketing system will be designed to provide interoperability with regional partner fare products, including WMATA's SmartBenefits functionality and eventually include support for the New Electronic Payments Program.

The VRE mobile ticketing app will be available for download from an app store at no cost. The system is expected to become generally available in 2015.

 

View comments or post a comment on this story. (0 Comments)

More News

WTS Transportation summit educates young women about industry

The Transportation YOU DC Youth Summit spanned five days and included a visit to USDOT to meet with some of the young women from various modes who have chosen transportation as a career, and a meeting with Victor Mendez, Deputy Secretary of the U.S. Department of Transportation.

Keolis' president/CEO to retire

Under Steve Townsend's leadership, Keolis has successfully expanded into the commuter rail and transit markets in the U.S., winning contracts to operate the Virginia Railway Express and the Massachusetts Bay Transportation Authority commuter rail system.

LYNX chief is sole finalist for top Charlotte transit post

Prior to joining LYNX, John Lewis served as the CEO of the Greater Richmond Transit Company.

RideScout acquires GlobeSherpa to advance mobile payment ticketing

Together, the companies will offer multiple transportation options accessed through one platform, with booking and payment integrated to allow for a seamless experience.

Milwaukee County bus drivers set to strike

The drivers’ union president said the strike will begin at 3 a.m. Wednesday. Both sides are set to meet with a mediator Tuesday for one last opportunity to reach a deal.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close