Management & Operations

Virginia Railway taps GlobeSherpa for mobile ticketing

Posted on May 28, 2014

jpmueller99
jpmueller99
The Virginia Railway Express (VRE), a joint project of the Northern Virginia Transportation Commission and the Potomac and Rappahannock Transportation Commission, selected GlobeSherpa to provide a complete, end-to-end mobile phone ticketing software system for VRE riders.

When the new ticket system launches, VRE customers will be able to purchase and use VRE commuter rail tickets with just a few clicks on their smartphone.

GlobeSherpa was chosen from over 15 qualified vendors and after a lengthy competitive procurement and evaluation process.

"We wanted to give our customers a secure and convenient way of purchasing and validating VRE tickets and we believe GlobeSherpa's mobile ticketing system will be a tremendous leap forward for our riders," said Doug Allen, CEO at VRE. "Mobile ticketing technologies can reduce the cost of fare collection, help optimize operations, and improve the rider experience and we're pleased to get this project going."

VRE will be using GlobeSherpa's end-to-end mobile ticketing and fare collection platform that includes:

  • A rider application and eCommerce website for fast purchase and easy use of mobile tickets by VRE riders.
  • A fare inspector application to quickly authenticate and verify tickets.
  • A sophisticated transaction and operations management system back-office analytics software that allows VRE operations staff to manage the system through an easy-to-use, yet robust, cloud-based dashboard.

Through the app, all VRE fares will be available for purchase including Single Ride, Ten Trip, Five Day, and Monthly Passes. Riders will be able to purchase tickets for any origin or destination and pay with either a debit or credit card. Tickets are sent to users' phones in the form of a secure, animated electronic ticket that can be validated visually by conductors, or scanned by a conductor's handheld device using an encrypted barcode that will verify that the ticket is valid.

The mobile ticketing system will be designed to provide interoperability with regional partner fare products, including WMATA's SmartBenefits functionality and eventually include support for the New Electronic Payments Program.

The VRE mobile ticketing app will be available for download from an app store at no cost. The system is expected to become generally available in 2015.

 

View comments or post a comment on this story. (0 Comments)

More News

APTA: 60% of Americans will use public transit on their summer vacation

Continuing the trend in recent years, millennials and young adults aged 18 to 44 are the most likely (67%) to use public transit during their vacation to a major U.S. city this summer.

Los Angeles DOT turns to Snapchat to market bus services

The agency created a geofilter allowing any user of Snapchat in the area to select the LADOT Transit filter showcasing LADOT Transit’s DASH and Commuter Express buses.

SEPTA, Uber partner to solve first mile, last mile issues in suburbs

Under the partnership, which will run from Memorial Day weekend through Labor Day, Uber rides to and from 11 selected Regional Rail stations will be discounted by 40%, with a maximum discount of $10 per ride.

$27 Billion, 5-Year New York MTA capital program gets final approval

The passage marks the largest investment in MTA infrastructure in state history and outlines five years’ worth of vital investments to renew, enhance and expand the MTA network.

MBTA GM DePaola to retire, citing cancer fight

His accomplishments as GM include improving service for MBTA riders, designing and implementing an $83 million Winter Resiliency program and ensuring that the renovation of Government Center Station was completed on time and on budget.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close