METRO Magazine Logo
MenuMENU
SearchSEARCH

Virginia Railway taps GlobeSherpa for mobile ticketing

When the new ticket system launches, customers will be able to purchase and use commuter rail tickets with just a few clicks on their smartphone.

May 28, 2014
Virginia Railway taps GlobeSherpa for mobile ticketing

jpmueller99

2 min to read


jpmueller99

The Virginia Railway Express (VRE), a joint project of the Northern Virginia Transportation Commission and the Potomac and Rappahannock Transportation Commission, selected GlobeSherpa to provide a complete, end-to-end mobile phone ticketing software system for VRE riders.

When the new ticket system launches, VRE customers will be able to purchase and use VRE commuter rail tickets with just a few clicks on their smartphone.

Ad Loading...

GlobeSherpa was chosen from over 15 qualified vendors and after a lengthy competitive procurement and evaluation process.

"We wanted to give our customers a secure and convenient way of purchasing and validating VRE tickets and we believe GlobeSherpa's mobile ticketing system will be a tremendous leap forward for our riders," said Doug Allen, CEO at VRE. "Mobile ticketing technologies can reduce the cost of fare collection, help optimize operations, and improve the rider experience and we're pleased to get this project going."

VRE will be using GlobeSherpa's end-to-end mobile ticketing and fare collection platform that includes:

  • A rider application and eCommerce website for fast purchase and easy use of mobile tickets by VRE riders.

  • A fare inspector application to quickly authenticate and verify tickets.

Ad Loading...
  • A sophisticated transaction and operations management system back-office analytics software that allows VRE operations staff to manage the system through an easy-to-use, yet robust, cloud-based dashboard.

Through the app, all VRE fares will be available for purchase including Single Ride, Ten Trip, Five Day, and Monthly Passes. Riders will be able to purchase tickets for any origin or destination and pay with either a debit or credit card. Tickets are sent to users' phones in the form of a secure, animated electronic ticket that can be validated visually by conductors, or scanned by a conductor's handheld device using an encrypted barcode that will verify that the ticket is valid.

The mobile ticketing system will be designed to provide interoperability with regional partner fare products, including WMATA's SmartBenefits functionality and eventually include support for the New Electronic Payments Program.

The VRE mobile ticketing app will be available for download from an app store at no cost. The system is expected to become generally available in 2015.

 

More Management

Crowd waiting for LA Metro bus
Managementby Alex RomanAugust 18, 2026

LA Metro Ridership Continues Growth as Rail Gains Accelerate

New rail connections and major events help drive continued ridership gains, with Metro recording its eighth consecutive month of year-over-year rail growth.

Read More →
The group shot at TransPro's TransDash Summit
Managementby Staff and News ReportsAugust 18, 2026

TransDASH Summit Focuses on Measuring What Matters in Transit

Transit agencies unveil a national performance platform designed to benchmark customer experience, safety, community value, and other outcomes.

Read More →
The Future Hits the Road
Technologyby Alex RomanAugust 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Ad Loading...
An Amtrak Cascades Airo Trainset at a station.
Railby Alex RomanAugust 14, 2026

FRA Announces $5.3B in Rail Investments, Including $2B for Amtrak

Funding will support grade-crossing improvements, infrastructure upgrades, and new Amtrak equipment in 23 states.

Read More →
Finding the Right Balance: Optimizing Transit Maintenance
ManagementAugust 14, 2026

Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability

The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.

Read More →
Jonathan Hunt, GM/CEO at MARTA
Managementby Staff and News ReportsAugust 13, 2026

People Movement: MARTA Drops Interim Tag on GM/CEO Hunt and More

In this edition, METRO covers recent appointments and announcements at the FMCSA, HDR, SilverRide, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
Ad Loading...
A blue and white graphic with text reading "Via Metropolitan Transit Reports 2 Million Passenger Trips and More."
Managementby Elora HaynesAugust 12, 2026

VIA Metropolitan Transit Reports 2 Million More Passenger Trips as Better Bus Plan Gains Momentum

San Antonio's transit agency said accelerated service improvements are driving ridership growth, offering another example of how increased frequency and workforce investments can translate into stronger transit performance.

Read More →
ABAF Examines Motorcoach Insurance Crisis
Motorcoachby Alex RomanAugust 11, 2026

ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators

Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers.

Read More →
PSTA employees clocking in.
Managementby Alex RomanAugust 10, 2026

PSTA Modernizes Workforce Management with Digital Bidding System

The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.

Read More →
Ad Loading...
APTA Comes to Chicago
Managementby Alex RomanAugust 10, 2026

Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026

North America’s largest public transportation gathering returns to Chicago, connecting transit decision-makers with the technologies, ideas, and partnerships driving the industry forward.

Read More →