At absolutely no cost to the MBTA or its customers, inMOTION Wireless Inc. will build a $5.6 million system that will expand and improve both the availability and quality of the existing Wi-Fi service.
Under a new license agreement, a state-of-the-art Wi-Fi system will be installed throughout Boston-based Massachusetts Bay Transportation Authority’s (MBTA) network of 14 Commuter Rail lines.
At absolutely no cost to the MBTA or its customers, inMOTION Wireless Inc. will build a $5.6 million system that will expand and improve both the availability and quality of the existing Wi-Fi service. The new Wi-Fi service will also be provided on MBTA Commuter Boats and South, North and Back Bay Stations.
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“This is a very exciting time for our Commuter Rail system,” said GM Beverly Scott. “While the introduction of new locomotives and new coaches will continue to improve on-time performance rates, customer service initiatives like Wi-Fi and eTicketing make the overall commuting experience an even better one.”
Under a 22-year license agreement, inMOTION will install, operate, and maintain a neutral, private, and dedicated Wi-Fi network on all MBTA passenger coaches and ferries. MBTA customers will have free access to the Internet, as well as a live television feed. Premium Wi-Fi service, which allows customers to stream data and video, will be available for a fee of $15 per month.
The MBTA will receive 7.5% of net revenue received from the Wi-Fi program.
The company partners with manufacturers such as Kiel Seating, Camira Fabric, and TSI Video, focusing on areas that directly impact both passenger experience and operational performance.
Erin Hockman will officially assume the role on May 7, as current CEO Amanda Wanke departs to take a leadership position with Metro Transit in the Twin Cities.
The survey showed that commute trips still make up the majority of ridership, with most riders boarding 2 to 3 days a week, reflecting hybrid work schedules. Two-thirds of Caltrain riders have access to a car, while 37% of Caltrain riders are considered low-income.
The plan outlines strategies to protect transit infrastructure from extreme weather, prioritize critical investments, and improve system reliability as climate risks intensify.
In this edition, we cover recent appointments and announcements at MCTS, Voith, and more, showcasing the individuals helping to shape the future of transportation.
Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
