Management & Operations

Keolis Commuter Services cleaning program improves stations, railcars

Posted on September 18, 2014

Keolis Commuter Services has completed the cleaning of all commuter rail passenger cars operating from Boston’s North Station, and all passenger cars operating out of South Station should be cleaned in the coming weeks — part of Keolis’ commitment to improve the passenger experience for Greater Boston.

RELATED: Keolis begins operating MBTA's commuter rail lines

Keolis began operating the Massachusetts Bay Transportation Authority's (MBTA) 14 commuter rail lines July 1 with a pledge to increase on-time performance and improve safety, cleanliness and customer service. The train-cleaning program has involved more than 100 people working over 8,000 hours scrubbing over 1 million square feet of equipment as Keolis aims to clean all 422 commuter rail passenger cars. Seats have been thoroughly wiped down, the stainless steel doors and windows shined, vents cleared of grime, and floor thoroughly mopped.

“Combined with the recent addition of new coaches and locomotives to the fleet, this stepped-up cleaning initiative is an important part of our efforts to increase ridership on the Commuter Rail system,” said MBTA GM Beverly A. Scott.

The cleaning program is continuing on the system’s larger south side, with about 15 train sets already completed. Work is expected to be complete by the end of this month, when Keolis Commuter Services workers will begin the process again.

A video detailing the passenger car-cleaning program:
.

Cleaning commuter rail stations has also been an important priority. Station cleaning began at the stroke of midnight on the day the company began operating the contract. To date, 715 square feet of North Station has been power washed, and 247,000 square feet cleaned along with 12 cubic yards of trash. At Worcester’s Union Station, 50,000 square feet has been cleaned and 5 cubic yards of trash removed. The work will continue system wide until every station is clean, and then the process will begin again, said company officials.

Along the commuter rail right-of-way along Ipswich Street near Fenway Park, Keolis workers picked up 2 cubic yards of trash ranging from car parts to municipal waste. The MBTA is the fifth-busiest rail system in the U.S., serving 127,000 passengers daily with 14 lines, 138 stations and 500 daily trains.

View comments or post a comment on this story. (0 Comments)

More News

Technology, shifts in behavior can improve urban transportation: report

Respondents around the globe chose "driving their own car" over other modes of transport for reasons including comfort (54%), ease of access (47%), and reliability (39%).

Phoenix names new bus rapid transit administrator

Mike James spent the last four-and-a-half years planning and managing rail and transit corridors in Seattle, which included street car operations and seven new BRT corridors.

Deadline extended for Innovative Solutions Award submissions

Applications can be submitted either by the operation or the solutions provider and will be judged by our BusCon Advisory Board, with winners and shortlisted submissions recognized at BusCon’s Award Breakfast on Wednesday, Sept. 13.

Calif.'s GCTD breaks ground on ops, maintenance facility

The new facility will replace an outdated and deteriorating bus garage located on a three-acre site that was originally built in the 1970’s for a much smaller fleet.

London most expensive city to commute to work via public transit

New York City comes in it at No. 4 at a cost of approximately $120 per month, with Chicago and San Francisco at $102.10 and $86.10 per month, respectively.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close