Management & Operations

Valley Metro extends Alternate Concepts' rail management contract

Posted on October 23, 2014

The Valley Metro Rail (Metro) board of directors recently voted to extend Boston-based Alternate Concepts Inc.’s (ACI) contract to manage light rail service in metro Phoenix through Dec. 31, 2016.

Valley Metro Rail is one of the busiest light rail systems in the country, transporting approximately 44,000 passengers each day.

ACI has provided transportation services to Metro since 2008. ACI initially won a five-year contract, which has been extended on three occasions since 2012. The 20-mile light rail system with 28 stations provides public transportation that connects downtown Phoenix, Mesa and Tempe, home of Arizona State University.

In recommending ACI to the board, CEO Steve Banta noted that Valley Metro has seen significant growth and ridership as a result of the excellent on time performance and safety record of the light rail system.

During its years of service in Arizona, ACI has continuously delivered strong on-time performance (OTP) for VMR, including 99% OTP during the first nine months of 2014. ACI also has helped to achieve high levels of rider satisfaction as reflected by a rate of less than one passenger concern reported for every 100,000 passenger trips.

Over the next two years, ACI will work with Metro to expand and enhance light rail service. Plans include opening the Central Mesa light rail system extension in 2015 and commencing service on the Northwest Phoenix light rail extension in 2016. ACI will also have a vital role in servicing activities leading up to the Super Bowl that are scheduled to take place in downtown Phoenix in February 2015.

View comments or post a comment on this story. (0 Comments)

More News

Office building rents 40% higher when transit accessible, study finds

Nationally, the CSAs of Denver, New York/New Jersey, Washington, D.C., and the San Francisco Bay Area are rated the highest on the transit-accessibility scale.

MBTA hires communications vet to enhance customer experience

As the MBTA’s new chief customer officer, Danny Levy will be responsible for improving the daily experience of MBTA riders.

Lyft to offer discounts for people using bikes, scooters to connect to transit

The company recently acquired Motivate, which runs Citi Bike in New York City and Ford's GoBike program in San Francisco.

Caltrain takes new approach to fare enforcement

In the past, Caltrain has used a proof-of-payment/honor-based system, and conductors were responsible for daily fare inspections.

L.A. Metro reduces bike-share fares, plans expansion

In reducing the walk-up price to just $1.75, Metro has now made the cost the same as a one-way fare for Metro’s Bus and Rail System.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close