Management & Operations

NYC Transit looks to future with new appointments

Posted on March 19, 2015

The Metropolitan Transportation Authority’s (MTA) New York City Transit (NYCT) has reorganized its senior leadership to meet the challenges posed by steadily increasing ridership on the 110-year-old subway system, for the first time putting a single VP in charge of integrating new technology, operating more efficiently and improving the customer experience.

Department of Subways veteran John Gaul has been tapped to become NYCT’s first VP, 21st Century Service Delivery. Reporting directly to NYC Transit President Carmen Bianco, Gaul will head a team responsible for redefining customer service and communication, accelerating the development of technology within the system and developing innovative ways of expanding capacity.

Gaul, who has 39 years in the mass transit industry, most recently served as VP and chief officer, service delivery, Department of Subways, for NYCT and as the former head of Staten Island Railway.

Within the Department of Subways, two veteran managers with a combined 62 years of service have also been named to positions responsible for the day-to-day operation of the largest rapid transit system in North America.

Wynton Habersham has been named to succeed Gaul as VP and chief officer, Service Delivery Division. With more than 32 years with Transit, Habersham has a diverse background with experience in transportation operations, signals and capital Programs.

Meanwhile, Frank Jezycki, a 30-year NYC Transit veteran, has been named to succeed Habersham as VP and chief officer, Maintenance of Way Division. For the past 25 years Jezycki has held positions of varying and increasing responsibility, including line GM, chief infrastructure officer, and VP and chief officer of the Staten Island Railway.

View comments or post a comment on this story. (0 Comments)

More News

JTA's Ford wins prestigious COMTO award

The Thomas G. Neusom Founders Award is the highest honor bestowed by COMTO. Ford accepted the award at the 46th National Meeting and Training Conference in Detroit.

NJ Transit weighing disciplinary actions for no-show train engineers

It's unclear how many of the cancellations stemmed from engineers exercising a contract provision that allows them to take two days to report for work when schedule changes are made.

National Express Transit acquires Cook DuPage Transportation

Established in 1975 and based in Chicago, CDT operates 275 paratransit vehicles providing more than 80,000 trips per month to PACE users in the Chicago Metropolitan area.

MTA chief weighs food ban on subway after track fire snarls service

A garbage fire crippled subway service along four lines for more than two hours during the peak of Monday’s morning rush hour.

BYD commits to hiring from communities facing significant barriers to employment

In addition to targeting veterans and returning citizens, will also target populations that have historically been excluded from the manufacturing industry, such as women and African-Americans.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close