Management & Operations

NYC Transit looks to future with new appointments

Posted on March 19, 2015

The Metropolitan Transportation Authority’s (MTA) New York City Transit (NYCT) has reorganized its senior leadership to meet the challenges posed by steadily increasing ridership on the 110-year-old subway system, for the first time putting a single VP in charge of integrating new technology, operating more efficiently and improving the customer experience.

Department of Subways veteran John Gaul has been tapped to become NYCT’s first VP, 21st Century Service Delivery. Reporting directly to NYC Transit President Carmen Bianco, Gaul will head a team responsible for redefining customer service and communication, accelerating the development of technology within the system and developing innovative ways of expanding capacity.

Gaul, who has 39 years in the mass transit industry, most recently served as VP and chief officer, service delivery, Department of Subways, for NYCT and as the former head of Staten Island Railway.

Within the Department of Subways, two veteran managers with a combined 62 years of service have also been named to positions responsible for the day-to-day operation of the largest rapid transit system in North America.

Wynton Habersham has been named to succeed Gaul as VP and chief officer, Service Delivery Division. With more than 32 years with Transit, Habersham has a diverse background with experience in transportation operations, signals and capital Programs.

Meanwhile, Frank Jezycki, a 30-year NYC Transit veteran, has been named to succeed Habersham as VP and chief officer, Maintenance of Way Division. For the past 25 years Jezycki has held positions of varying and increasing responsibility, including line GM, chief infrastructure officer, and VP and chief officer of the Staten Island Railway.

View comments or post a comment on this story. (0 Comments)

More News

Flint MTA to offer reduced fare card with 31 Mich. agencies

Universal Reduced Fare decal will make transit easier, providing a seamless access to transportation with less paperwork.

RIPTA selects next CEO

Scott Avedisian, who has served as Mayor of Warwick since 2000, was chair of the RIPTA board from 2012 to 2016.

RATP Dev launches new connected transportation platform

Orbyt optimizes fleet management and operations, and provides passengers with the ultimate customer experience.

USSC expands manufacturing capabilities, forms active seat tech partnership

The company will move operations into a nearly 300,000-square-foot facility in phase one of the expansion to accommodate the need for additional production after a company acquisition.

New L.A. electric car-share service to provide key links to transit, jobs

By the end of 2018, 100 self-service electric vehicles will be available in 40 locations.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close