Was the first public transport provider to accept contactless payment cards and will continue this record of innovation by becoming the first to accept Apple Pay.
Transport for London (TfL) confirmed Apple Pay can be used on London's public transport system when it launches in the UK next month.
TfL was the first public transport provider to accept contactless payment cards and will continue this record of innovation by becoming the first to accept Apple Pay. TfL developed the contactless technology needed to travel on its services in-house and is leading the way with over 100 million contactless journeys made on its services since it launched in September 2014.
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One in 10 contactless transactions in the UK are made on TfL's network, making TfL one of the largest contactless merchants worldwide and over four million unique credit or debit cards have been used on TfL services so far. More than 1.2 million contactless transactions are made each day on TfL services — representing 17% of pay as you go journeys. This high level of take up continues to drive the use of contactless elsewhere in the retail, food and leisure industry.
TfL’s Oyster smart card system will continue to be available, with contactless payments being another option that lets customers travel without the need to top-up their Oyster credit. The next part of the agency's plans to revolutionize ticketing concentrate on how the benefits of contactless can be brought to Oyster, to ensure all customers experience the same convenience.
The company partners with manufacturers such as Kiel Seating, Camira Fabric, and TSI Video, focusing on areas that directly impact both passenger experience and operational performance.
Erin Hockman will officially assume the role on May 7, as current CEO Amanda Wanke departs to take a leadership position with Metro Transit in the Twin Cities.
The survey showed that commute trips still make up the majority of ridership, with most riders boarding 2 to 3 days a week, reflecting hybrid work schedules. Two-thirds of Caltrain riders have access to a car, while 37% of Caltrain riders are considered low-income.
The plan outlines strategies to protect transit infrastructure from extreme weather, prioritize critical investments, and improve system reliability as climate risks intensify.
In this edition, we cover recent appointments and announcements at MCTS, Voith, and more, showcasing the individuals helping to shape the future of transportation.
Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
