Management & Operations

CTA announces plan to strengthen bus operator training

Posted on June 12, 2015

Chicago Transit Authority (CTA) President Dorval Carter Jr. announced the agency is taking new steps to expand and customize training for bus operators as part of the agency’s ongoing efforts to improve operations and enhance safety for customers.

The changes to training include:

  • Additional route-specific instruction for some routes, including those that operate in the Central Business District.
  • Increased ride-along evaluations by managers and supervisors to ensure proper adherence to procedures and policies.
  • An increase in the total number of training days for new bus operators, including additional “practicum training,” with bus instructors during field instruction.

“CTA already has a comprehensive, focused training program for all our operators and follows well-established practices similar to those of other transit agencies across the country,” Carter said. “But we are always looking for ways to better serve our passengers. By strengthening the training our operators receive, the CTA will improve what is already one of the best bus safety records in the country and, at the same time, enhance service to customers.”

In addition to changes to training, Carter said he has directed CTA staff to also undertake a study to identify the most challenging routes in terms of operations and technical skill. The analysis will consider a wide range of data, including traffic levels (vehicular, bike and pedestrian), ongoing construction, number of crashes/citations, passenger volumes and other factors. He has also directed senior bus operations managers to deploy more bus supervisory staff in the Central Business District to assist with daily operations.

The changes are in line with the principles of a new safety framework being developed by the Federal Transit Administration (FTA), known as the Safety Management System (SMS). In November 2014, the FTA chose the CTA as the first transit agency in the nation to assist in the development of SMS, which will develop uniform standards to upgrade and ensure safety for transit operations throughout the country.

As one of the first changes under SMS, starting later this month CTA bus operators will receive six weeks of training, which includes classroom instruction and field training and is comparable to training provided by many U.S. transit agencies. The extra week of training over the previous five-week program will include additional driving instruction and general safety training, and give CTA one of the most comprehensive bus-operator training programs of any major U.S. transit agency.

Additionally, all CTA operators are required to have a Commercial Driver’s License, with additional instruction/testing to receive endorsements for passenger vehicles and air brakes.

View comments or post a comment on this story. (0 Comments)

More News

Pace mourns death of Bolton, former deputy exec. director

He passed away in the early hours of April 15, 2017, after battling pancreatic cancer. He was 69.

CATA CEO Draggoo announces plan to retire

She is currently the longest-serving transit CEO in the nation. Her career with the authority spans 43 years, 32 of them as CATA’s CEO.

FTA taps nonprofit to lead mobility-on-demand innovation project

The initiative, which will be lead by the Shared-Use Mobility Center, will focus on helping recipients of FTA’s Mobility On Demand Sandbox program funding demonstrate innovative transportation solutions in 11 cities across the U.S.

WMATA to add free Wi-Fi at 30 rail stations

If plans stay on track, nearly every Red Line station from Union Station to Medical Center will have access to free Wi-Fi and a broad section of the system’s core also should be covered by the end of the year.

METRO, BusCon now accepting Innovative Solutions Award submissions

Applications can be submitted either by the operation or the solutions provider and will be judged by our BusCon Advisory Board, with winners and shortlisted submissions recognized at BusCon’s Award Breakfast on Wednesday, Sept. 13.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close