Management & Operations

Calgary Transit cancels electronic fare collection contract

Posted on July 7, 2015

AJRaddatz
AJRaddatz

Calgary Transit has made the decision not to move ahead with its CONNECT electronic fare collection (EFC) system.

In 2010, Calgary Transit contracted Telvent (Schneider Electric) to deliver an EFC system to Calgarians through a competitive bidding process.

In late 2012, technical problems arose that prevented the project from being completed and the contract was cancelled with Schneider Electric. In November 2013, based on information from Schneider that the system was almost complete and could be implemented quickly, Calgary Transit brought Schneider back for another try.

Recent testing identified reliability issues with the EFC system and the supplier, Schneider, has now stated they will not be able to meet the agreed reliability targets for the system.

As the system deals with customer funds and Calgary Transit revenues, intermittent failures of the system would be unacceptable, according to the agency. Based on the testing, the EFC system could negatively impact the customers’ experience in paying their fares.

Calgary Transit said it will continue to research and monitor advances in fare payment technology to determine the best options for moving forward. To date, $5 million has been paid to Schneider Electric. Calgary Transit will attempt to recover the money through “all legal means necessary.”

View comments or post a comment on this story. (0 Comments)

More News

First Transit's Dunning retires after 38-year career

He began his career with First Transit in 1980 as a GM in Laredo, Texas.

Alstom, Siemens submit remedy package to European Commission

The package represents their proposal to address the Commission’s concerns while preserving the industrial and economic value of the deal.

Tolar Manufacturing installs new Memphis Transit bus shelters

The winning public art design by Cameron McLemore embraces the musical and performing arts legacy of the Soulsville neighborhood.

Public transit sees increase in liability claim severity, study says

Study participants rank third-party liability as top risk facing the transit industry.

Metra ends 'anonymous' purchases on Ventra mobile payment app

If a phone is lost, stolen, damaged or replaced, user’s account information can be used to restore any tickets that were lost.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation