Management & Operations

26 Los Angeles County agencies now on TAP fare payment system

Posted on September 18, 2015

To make transit more economical and convenient for travelers, all 26 regional transportation agencies in Los Angeles County have joined the Los Angeles County Metropolitan Transportation Authority (Metro) and the TAP network to create the largest seamless transportation system in the nation.

The historic milestone signifies that all municipal transit agencies in L.A. County accept TAP as a universal fare media and passengers can transfer to bus or train from any transit provider. Metrolink features a TAP enabled paper ticket and Access Services clients may use their TAP enabled card to ride on participating transit agencies.

Bringing all 26 county agencies, with 3,800 buses, under the TAP umbrella has taken years of negotiations as each city and agency has unique needs.

TAP is a fare collection system featuring a smart card with a computer chip embedded within the plastic card. A new Tap card has an expected life of ten years and can be reloaded and reused.

“TAP is the largest smart-card system in North America with over 23 million transactions and $14.5 million in passes sold every month,” said Metro CEO Phillip A. Washington.

Each transit agency relies on the TAP system for revenue dispersal and GMs of each municipal transit agency needed to be assured that the mammoth undertaking of tracking fares and reimbursement would be accurate.

The Tap website, www.taptogo.net, where riders can buy stored value and passes and apply for reduced fares, has been redesigned and is easier to use. In addition, TAP vending machines have undergone a redesign with colorful screens, animation, photos and a user-friendly navigation bar. Nearly 98% of customers polled like the new simplicity of navigation.

View comments or post a comment on this story. (0 Comments)

More News

First Transit's Dunning retires after 38-year career

He began his career with First Transit in 1980 as a GM in Laredo, Texas.

Alstom, Siemens submit remedy package to European Commission

The package represents their proposal to address the Commission’s concerns while preserving the industrial and economic value of the deal.

Tolar Manufacturing installs new Memphis Transit bus shelters

The winning public art design by Cameron McLemore embraces the musical and performing arts legacy of the Soulsville neighborhood.

Public transit sees increase in liability claim severity, study says

Study participants rank third-party liability as top risk facing the transit industry.

Metra ends 'anonymous' purchases on Ventra mobile payment app

If a phone is lost, stolen, damaged or replaced, user’s account information can be used to restore any tickets that were lost.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation